The Project Manager applies formal project management techniques to define project scope, deliverables, resource requirements, dependencies, manage project budgets and ensures overall delivery within planned scope and timeline. Coordinates work of project team members, collaborating with managers to balance workload and priorities, identifying roles and responsibilities of project team members, documentation of requirements as well as facilitating solutions that satisfy customer or project sponsor business needs. Additional responsibilities include coordinating the status of the Customer Engagement portfolio of projects, ensuring continuity and continual communication with stakeholders.
The Project Manager will lead engaging customer-focused projects and initiatives including web site hosting and site migrations, customer on-boarding transitions, service and product update migrations, and other change management projects resulting from customer feedback. The Project Manager will collaborate with customers, contractors, vendors and subject matter experts across the campus and health system to build solutions and address customer needs. The Project Manager will also apply knowledge and experience with customer/user experience design to recommend human-friendly, and optimized solutions to complex processes that can span departments and campus locations.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
11
Records
Qualifications
Required/Preferred
Minimum of five years of experience managing complex projects including development and management of formal project plans using standard project management tools such as MS Project (or similar).
Required
Possess deep knowledge of information technology concepts and terminology coupled with an understanding of how systems interrelate.
Required
Skilled in Agile project management techniques and tools; ability to adapt methods to needs of organization.
Required
Possess the verbal and written communication skills to work effectively with technical and non-technical staff at various levels in the organization; ability to use standard English grammar and punctuation; demonstrated experience in presenting topics to groups of various sizes.
Required
Demonstrated skill in effective formal and informal communication with stakeholders and project team members.
Required
Demonstrated experience conducting needs analysis, defining information/workflow, reporting requirements and ability to create documentation using standard terminology and formatting.
Required
Possess business acumen, presence, and relationship management skills necessary to interact with a diverse user and stakeholder community; ability to establish and maintain cooperative, productive working relationships with colleagues and partners.
Required
Skill and experience in facilitating meetings and teams to achieve objectives and timelines related to project deliverables.
Required
Skill and experience to effectively utilize common office productivity software such as MS Office (Word, Excel, PowerPoint), MS Outlook, and internet browsers.
Required
Bachelor’s degree in Business, Communications, Information Systems (or related) OR combination of equivalent relevant professional experience and training.
Required
PMP (Project Management Professional) certification.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
01-15-2020
External Posting Date:
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