Job Title: Manager Operations – Dermatology
Department: Dermatology
Shift: 1st
Specialty: Dermatology
Job Number: 2019-3916
Date Posted: 12/13/2019
Position Type: Management
Job Qualifications:
Manager Operations – Dermatology
Manages the daily operations of a RUMG clinic. Responsibilities include staff management, general administration, financial activities and project management. The Operations Manager position requires a motivated, well-organized, and conscientious individual who is able to manage multiple tasks at the same time. This person exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, and with the Rush University Medical Group Customer Service and Performance Standards.
Position Responsibilities:
Manages patient/clinic flow including physician schedules, check-in and check-out processes, time of service and payments on account, patient communications, referrals and pre-authorizations, coordination and management of surgical workflows and other operational duties necessary to ensure smooth operations.
Manages staff including hiring, on-boarding, coaching, counseling and performance reviews, as well as managing day-to-day activities such as payroll, staffing, communications and related activities.
Designs, implements and supports RUMC and RUMG policies and procedures, Reviews relevant workflows and metrics and recommends changes as necessary.
Serves as liaison to clinical staff, hospital departments, Rush Health and other departments as appropriate to organize, coordinate and ensure timely and accurate completion of all required processes.
Oversees collections activities and offices expenses to meet budget targets.
Assists the Administrator/Manger with projects including process and operational planning and financial and performance analysis. Assumes a leadership role in the absence of the Administrator/ Manger.
Ensures compliance with all regulatory and accrediting agencies; proper maintenance of medical records; and the administration of clinical trials.
Ensures all office equipment is functioning and maintained in an appropriate manner.
Performs all non-clinical duties when needed to ensure efficient patient clinic flow.
Proficient in performing all duties of reporting staff.
Promotes a positive and productive environment, encourages teamwork and communication.
Acts as a role model for practice standards related to customer service.
Assures achievement by staff of RUMG Customer Service and Performance Standards
Other duties as assigned
Position Qualifications Include:
High school diploma required, Associate degree or Bachelor’s degree preferred.
Two or more years of prior healthcare experience required
Management experience preferred. Experience in Ambulatory Care preferred.
Expert knowledge of duties performed in the area of responsibility
Thorough knowledge of the ideal patient flow
Knowledge of revenue cycle requirements.
Good managerial skills. Leadership and organizational skills. Excellent customer service skills.
Good interpersonal skills. Very good written and oral communication skills. Attention to detail and accuracy. Competent in basic Microsoft Office programs.
Ability to implement change and maintain results
Ability to prioritize and multi task in a fast paced environment
Open-mindedness and willingness to facilitate change
Works effectively with minimal supervision
Ability to work cooperatively in a team environment
Company Highlights:
Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.
Rush was ranked Best Hospital in Illinois for Nurses in 2017 by Nurse.org.
Ranked among the top 20 best places to work in healthcare by Indeed.
For the fourth consecutive time, all three Rush System hospitals have received an “A” grade for patient safety from the Leapfrog Group.
In U.S. News & World Report’s 2017-2018 Best Hospitals issue, Rush ranked among the top 50 hospitals in 8 of 16 categories.
Leading academic medical center, acute care hospital w/ 664 licensed beds.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Manager Operations – Dermatology
Manages the daily operations of a RUMG clinic. Responsibilities include staff management, general administration, financial activities and project management. The Operations Manager position requires a motivated, well-organized, and conscientious individual who is able to manage multiple tasks at the same time. This person exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, and with the Rush University Medical Group Customer Service and Performance Standards.
Position Responsibilities:
Manages patient/clinic flow including physician schedules, check-in and check-out processes, time of service and payments on account, patient communications, referrals and pre-authorizations, coordination and management of surgical workflows and other operational duties necessary to ensure smooth operations.
Manages staff including hiring, on-boarding, coaching, counseling and performance reviews, as well as managing day-to-day activities such as payroll, staffing, communications and related activities.
Designs, implements and supports RUMC and RUMG policies and procedures, Reviews relevant workflows and metrics and recommends changes as necessary.
Serves as liaison to clinical staff, hospital departments, Rush Health and other departments as appropriate to organize, coordinate and ensure timely and accurate completion of all required processes.
Oversees collections activities and offices expenses to meet budget targets.
Assists the Administrator/Manger with projects including process and operational planning and financial and performance analysis. Assumes a leadership role in the absence of the Administrator/ Manger.
Ensures compliance with all regulatory and accrediting agencies; proper maintenance of medical records; and the administration of clinical trials.
Ensures all office equipment is functioning and maintained in an appropriate manner.
Performs all non-clinical duties when needed to ensure efficient patient clinic flow.
Proficient in performing all duties of reporting staff.
Promotes a positive and productive environment, encourages teamwork and communication.
Acts as a role model for practice standards related to customer service.
Assures achievement by staff of RUMG Customer Service and Performance Standards
Other duties as assigned
Position Qualifications Include:
High school diploma required, Associate degree or Bachelor’s degree preferred.
Two or more years of prior healthcare experience required
Management experience preferred. Experience in Ambulatory Care preferred.
Expert knowledge of duties performed in the area of responsibility
Thorough knowledge of the ideal patient flow
Knowledge of revenue cycle requirements.
Good managerial skills. Leadership and organizational skills. Excellent customer service skills.
Good interpersonal skills. Very good written and oral communication skills. Attention to detail and accuracy. Competent in basic Microsoft Office programs.
Ability to implement change and maintain results
Ability to prioritize and multi task in a fast paced environment
Open-mindedness and willingness to facilitate change
Works effectively with minimal supervision
Ability to work cooperatively in a team environment
Company Highlights:
Ranked among the top academic medical centers in the country, Rush University Medical Center is an outstanding place to enhance your career. Everything we do centers on one goal: improving patient care.
Rush was ranked Best Hospital in Illinois for Nurses in 2017 by Nurse.org.
Ranked among the top 20 best places to work in healthcare by Indeed.
For the fourth consecutive time, all three Rush System hospitals have received an “A” grade for patient safety from the Leapfrog Group.
In U.S. News & World Report’s 2017-2018 Best Hospitals issue, Rush ranked among the top 50 hospitals in 8 of 16 categories.
Leading academic medical center, acute care hospital w/ 664 licensed beds.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Find one job in US 