Director of Care Coordination

Overview

Founded by the Sisters of Mercy, Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the area’s only inpatient oncology unit, the Orthopedic, Spine, and Hand Center, Family Birth Center, the Lactation Support Center and retail store, and many others. Mercy Hospital Downtown is a 194-bed facility located in downtown Bakersfield. Mercy Hospital Southwest is a 78-bed facility and the only hospital located in the rapidly growing area west of Highway 99. Mercy Hospital is a member of Dignity Health and is a trusted community partner, serving residents of Bakersfield and Kern County with quality, compassionate care since 1910. A Learn more at https://www. dignityhealth.org/central-california/locations/mercy-bakersfield.

Responsibilities

Position Summary:

The Director of Care Coordination is responsible for the oversight of care coordination and social services, including but not limited to clinical resource management, discharge planning activities, patient advocacy, clinical social work and best practice in medical necessity determination and concurrent review.A The Director will support the Organization’s strategic plan and the goals and direction of the Performance Improvement Plan (PIP).

• Responsible for overall direction and management of care coordination areas including planning, organizing and directing all activities, staffing, performance improvement in the delivery of clinical services (such as LOS reduction) and reporting needs within the Medical Center and Dignity Health, as well as government and regulatory reporting. Participates regularly in Medical Center, division, or corporate meetings pertinent to the accountable areas and participates in strategic planning and performance improvement teams as necessary.
• Guides care coordination activities according to the needs, requirements, and policies of the Medical Center, the affiliated medical groups and health plans, Dignity Health, any Federal and State agencies, and according to standard practices of the professions under the Director’s accountability. Considers the population served by the Medical Center and area clinical integration programs and leads efforts to optimize care coordination across the care continuum and ensures a plan of care for patients in all stages of health needs.
• Consults and collaborates with other managers, physicians, administration, and community-based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literature.
• Works closely with all departments at the Medical Center and the post-acute service providers to streamline the patient transition through the health care system and into the community post-discharge.

Qualifications

Minimum Qualifications:

• Bachelor’s degree in nursing or MSW required.
• Minimum of three (3) years of progressive supervisory or management experience in an acute hospital setting.
• Current Registered Nurse (RN) license or LCSW license (or equivalent license) in state of hire.

Preferred Qualifications:

• CM certification preferred.

Equal Opportunity Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here.Dignity Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractoras legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances. If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at

(415) 438-5575
and let us know the nature of your requestA. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).A Dignity Health participates in E-verify.