Director, Business Analysis

Position Summary:

As the “Best in Class” Intermodal transport and Chassis Pool solutions provider, CCM is looking for a technology professional to contribute to expand and grow its Business Analysis team. As a key technology stakeholder, the Director, Business Analysis will work with internal and external counterparts ensuring timely and accurate delivery of products and services that meet and exceed customer expectations. The Director, Business Analysis will be a key contributor in identifying, analyzing and delivering technology solutions in support of the company’s strategic vision and goals.

As the leader of the Business Analysis team, this individual will plan and manage multiple projects and resources while working with stakeholders in organizing and prioritizing business needs. This individual is expected to work with the technical team and ensure business requirements are translated into appropriate and cost effective business solutions which satisfies or exceeds user needs, meets audit and compliance requirements, while adhering to time and budget guidance provided by the senior management team.

The candidate must be a self-starter with a strong project management and technology implementation background. Individuals must have experience in transaction processing, supply chain, fleet management applications as well as hands on knowledge of formal software development methodologies. The Director, Business Analysis will manage a team that comprises of hands on business analysts and project managers and will interface with the development team consisting of data scientists, application developers, automation developers/specialists, business systems and EDI analysts.

Responsibilities:

• Analyze business needs, research, evaluate, and deploy new technology solutions
• Implement an effective and efficient project requirements management process
• Optimize CCM’s development process & technology strategy for the organization
• Responsible for mentoring and providing direction to staff and ensure team success
• Strong team emphasis and relationship building skills; create effective partnerships with business, shared services and other IT support areas
• Assist the development team in implementing new business requirements and maintain existing functionality
• Interact with business groups and customers to identify and define the business requirements
• Design and implement requirements gathering, requirements definition, scope and size definition, requirements tracing, post implementation support process, testing templates
• Enhance, adapt and optimize business systems in support of strategic and tactical business needs
• Evaluate and recommend changes/improvements to technology needs of the organization
• Provide SME on projects
• Assist/develop use cases, data and business process flows, user interfaces, report prototypes
• Mine and analyze data to identify root cause of issues, as needed
• Use Machine Learning tools and principles to design and develop data sets to identify predictive and prescriptive solutions for CCM’s business needs.
• Capable of providing time estimates and preparing design documents and testing
• Partner with enterprise development team to ensure the technical design is appropriately aligned to satisfy user needs, meet standards using best practices
• Coordinate testing of the applications, as necessary, to ensure adherence to the business requirements, train end users

Requirements:

• Bachelor’s degree plus 10 years’ relevant experience
• Experience managing a team of analysts with increasing responsibility
• Process-centric individual with good understanding of MS Project and/or other project management tools
• Strong Desktop computing skills using Microsoft office applications including Word, Excel, Access, Visio, Project and Power Point
• Experience working with Structured Query Language (SQL), Business Intelligence and Analytics tools
• Strong familiarity with Machine Learning implementations, Big Data and Deep learning.
• Ability to multi-task and manage shifting priorities in a fast-paced environment.
• Ability to quickly learn new concepts. Experience using SDLC methodologies within software design, use cases, coding and testing
• Use of software tools to prototype data structures, process and system functionality (screens, reports, audit logs), data validation and storage logic
• Strong analytical, problem solving and troubleshooting skills
• Excellent communication skills both verbally and written with management, project team and Internal and external stakeholders

Offers a competitive salary and full benefits package including:

• Health Care, Dental, and Vision Insurance
• Life, Short Term & Long Term Disability Insurance
• 401(k) with Company Contribution
• Paid holidays and vacation
• Option to participate in a Corporate Wellness Program

About CCM

Consolidated Chassis Management, LLC (CCM) was formed in 2005 to address the transportation industry’s needs to develop a more efficient model for operating its fleet of chassis. CCM currently has over 110,000 chassis under management in its cooperative chassis pools throughout the United States. Our goal is to provide a steady supply of well-maintained chassis at the lowest rate possible to our customers. CCM has developed several industry leading business applications and in addition to using them for their co-op operation, CCM offers them to the market using a SaaS model. Please refer to http://www.ccmpool.com for additional information.