Area Vice President, Account Management, West

The Area Vice President (AVP) is responsible for driving all net revenue growth within their teams defined portfolio of accounts through cross/upsell within their assigned region. The position will execute the Access GTM Account Management strategy and lead Account Management and revenue growth strategies and initiatives to achieve the company’s short- and long-term goals, while working closely with their EVP of Client Success.

This role will be both strategic and hands-on, leading the Account Management team to ensure revenue and account growth. The ideal candidate will be an ambitious-minded individual who embraces quickly changing work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and doing both with integrity and respect for peers and reports.

Primary Functions:

• Implement strategic Account Management plans based on company goals that will promote significant Account Management growth and customer satisfaction for the organization.
• Carry out and reinforce Account Management processes and identify improvements through both personal example and team coaching that drive awareness and greater market penetration, leading to exceptional results.
• Higher A players that contribute to a high-performing environment for the Account Management organization.
• Own Account Management pipeline from conception to execution; responsible for meeting and exceeding revenue objectives for assigned area through the acquisition of new accounts and growing existing accounts.
• Partner closely with RVP of Account Management, Account Management enablement and marketing to align with Account Management efforts.
• Manage your teams to create processes that scale and are repeatable.
• Direct the research, review, and assimilation for industry and competitive data to maintain an effective revenue-generating strategy in the marketplace.
• Be a leader, catalyst, and champion, coaching team members on deals, and Account Management strategies.
• Partner with VP of Account Management Enablement to define and oversee Account Management staff compensation and incentive programs that motivate the Account Management team to achieve their Account Management targets.
• Provide detailed and accurate Account Management forecasting.
• Manage key customer relationships and participate in closing strategic customer opportunities.

Other Responsibilities:

• Comply with all company policies and procedures.
• Other duties/projects as assigned by Supervisor.

Position Requirements:

Education and Years of Experience:

• Bachelor’s degree in business administration, Account Management, marketing or related field required: MBA preferred
• Minimum 10 Years of Account Management experience with 4 of years in a senior Account Management leadership position

Knowledge, Skills and Abilities

• Proven ability to execute against a business strategy while ensuring customer success and high levels of Account Management team member engagement.
• A strategic thinker with a keen ability to make recommendations to move the business forward.
• Data driven leader with a healthy respect for the use of both financial and CRM metrics to identify areas of improvement with in assigned area.
• A hands-on leader who sets actionable priorities and unites both the team and the broader organization.
• A winner who knows when personally to engage in the Account Management process as a supporting resource to help win business.
• Both a leader and a manager with outstanding communication skills, presence and energy. Aggressive, driven, focused and 100% personally accountable.
• Someone who understands healthy conflict and can deliver tough messages to members of your team and colleagues on a real-time basis.
• A cultural evangelist who nurtures high standards of effort and performance, integrity, and drives accountability for sustained and predictable results.
• Highest-level team building and mentoring skills with proven track record in hiring A Players.