Supply Chain Director

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Company: Microsoft
Location: Redmond, WA

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The Capacity Supply Chain and Provisioning (CSCP) group is an exciting and fast evolving group within Microsoft whose vision is to empower customers to achieve more by delivering cloud capacity differentiated at scale. The organization is responsible for planning, delivery and provision of all data centers globally powering Microsoft cloud properties. CSCP supports over 200 online businesses including Bing, O365, OneDrive, Xbox and Windows Azure branded services.
Cloud Sourcing and Supply Chain (CSSC) organization within CSCP manages sourcing and supply of IT hardware for the data centers. Well-defined and executed sourcing and supply chain management ensures reliable on-time performance, optimized cost, prevents urgent and unplanned investments, and provides accurate and timely information across the supply base and internally across the infrastructure organization. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate, high energy supply chain professional to help build create sustainable advantage through supply chain.
The role of Cloud Supply Chain Director will lead a team responsible for the oversight and execution of our integrated Cloud Server Technologies supporting all Cloud Dedicated solutions. They will be part of the supply chain operations team under CSSC focusing on the following key areas:
  • Material management (30%)
  • Fulfilment (30%)
  • Program Management (20%)
  • Supplier performance and compliance (20%)


Responsibilities

In this role, you will be the leader responsible for managing the supply chain operations for integrated Cloud Server Technology for Microsoft’s Cloud.

  • Lead and develop a high performing team of supply chain professionals
  • Coordinate with Sourcing, Engineering, Demand Planning, Data Center Operations and Suppliers to build processes, drive optimization, garner supply chain efficiencies and improve delivery performance
  • Provide data to Planning & Program Mgmt on manufacturing lead times and fulfillment constraints or concerns with high focus on risk mitigation
  • Analyze demand to influence inventory and replenishment strategies in partnership with cross functional stakeholders to align demand with available supply and resources
  • Drive Microsoft-established supplier performance metrics including on-time delivery performance, inventory positions, lead-times, cycle time, product transitions, and risk analysis
  • Participate in supplier performance evaluations and executive reviews and help drive supply chain excellence in the space


Qualifications


Skills and qualifications:

  • Strong verbal and written communication, interpersonal, and organizational skills.
  • Experience working in a functional program role with focus on key areas of Finance, Engineering, Suppliers and Program Management
  • Ability to lead in ambiguous situations, and deal effectively with conflicting priorities and changes
  • Strong analytical skills and knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies in a matrix environment
  • Customer driven and strong attention to detail
  • Strong track record of achieving operational goals and targets
  • Proven capabilities in operating in a growing, fast-paced, results-oriented environment
  • Distinctive problem-solving leadership and analytical thinking for continuous improvement
  • Strong influencing skills and ability to build lasting relationships across multiple layers in the organization
  • Strong leadership skills and growth mindset in leading a team
  • Excellent communication and synthesizing skills of both written and verbal
  • Familiar with business tools (e.g. word, excel modeling, power point slides) and able to generate quality outputs


Basic Qualifications:

  • 10+ years’ experience in supply chain, supplier management, planning, materials management and manufacturing operations


Preferred Qualifications:

  • Bachelor’s degree in industrial engineering, Operations Management, Supply Chain, or a related technical degree.
  • Minimum of 10+ years’ experience in electronics, telecommunications, and/or information technologies in a supply chain supporting of hardware or software
  • Experience in project or program management with proven track record of successfully setting up and executing supply chain operational processes
  • Experience in working with global and cross-functional internal and external teams in a fast-paced environment
  • Extensive experience in leading cross functional teams for supply chain operations
  • Cloud / high tech supply chain experience is a plus

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.