Scrum Master – FacilitySource

Responsible for managing multiple products and ensures the Scrum team(s) adheres to Agile/Scrum best practices, standards, and guidelines. Acts as a facilitator, helping the team maximize performance and increase efficiencies by removing impediments, minimizing distractions, escalating issues, and managing the roster ensuring the team has the proper tools in place (TFS/Jira, others as needed).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guides the team and organization in effectively employing Agile/Scrum practices and principles to create value and increase customer and stakeholder satisfaction.

Establishes agile values, methods, principles and practices for the delivery of projects and products. Supports the agile transformation together with other departments.

Supports and educates the Product Owner, especially with respect to grooming and maintaining the product backlog and planning releases.

Facilitates Scrum meetings: Daily Stand-up, Sprint Planning, Backlog Grooming, Epic and Story Estimation, Sprint Review and Demo, and Retrospective.

Helps the team stay focused by removing obstacles, minimizing distractions, and keeping team meetings concise and efficient. Clarifies roles and responsibilities and offers motivation and support, as necessary.

Assesses the Scrum maturity of the team and organization and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable.

Facilitates “self-organization” of the team to accomplish objectives and continuously improve processes. Supports the team to improve their technical work by reviewing results and establish lessons learned as well as track the improvement.

Creates and maintains information radiators and team tools, to include: sprint board, burn-down charts, burn-up charts, progress dashboards, etc.

Tracks metrics that are important to the team in order to deliver success and continuous improvement. Identifies product dependencies and facilitates scrum integration. Provides a deeper understanding of the team’s reporting to showcase the Scrum Team and benefits to the Business.

Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor’s degree (BA/BS) in a related field such as math, business, information technology, or computer science, or equivalent work experience. Typically possesses 5 – 7 years of combined business and/or D&T experience within an Agile environment. Experience in CMMS systems, Facility Maintenance or Construction preferred. Experience working with remote teams a plus.

CERTIFICATES and/or LICENSES

Certified Scrum Master (CSM) – Scrum Alliance and Certified Scrum Professional (CSP) certification is preferred.

COMMUNICATION SKILLS

Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports. Develops, manages, and maintains product financial tracking and reporting systems and output.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

OTHER SKILLS and ABILITIES

Proficient in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook. TFS, ADO, SharePoint, MS Teams, and Confluence preferred. A working understanding of DevOps, CI/CD, SAFE, and agile related frameworks preferred.

SCOPE OF RESPONSIBILITY

Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause moderate impact to department or damage to a client engagement.