Head of Technical Services Pharma Solutions, North America (…

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Description

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in and are always working to form the best team—especially from within, through an emphasis on lifelong learning and development.

And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America’s Best Employers in 2019. Come join us on our journey to create solutions for a sustainable future!

Head of Technical Services Pharma Solutions, North America (NA) (1904127) – Tarrytown, NY

Where the Chemistry Happens

We are seeking a professional like you to drive new business development (NBD) opportunities at BASF’s NA pharmaceutical customers for Pharmaceutical Excipients and Active Pharma Ingredients (API’s). You will manage an experienced team of Technical Service Managers. You will also manage, develop and mentor an application laboratory team, ensuring lab safety and supporting customer driven projects, training and new product application data generation.

Qualifications – BASF recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent

Formula for Success

• Leveraging your educational background in Pharmaceutical Sciences, Pharmacy, (preferred), or Chemistry, Chemical Engineering, Biochemistry, and your deep knowledge in pharmaceutical excipients and drug formulation development you will support customers in their formulation challenges, leveraging the full BASF Pharma Solutions Product Portfolio.
• Having a strong customer focus, you will work closely with customers (including personal visits), ensuring the specialized technical service for the pharmaceutical industry, identifying opportunities, evaluating needs, demonstrating and promoting the company’s products and helping customers solve their formulation challenges.
• Demonstrating your technical support and troubleshooting experience, as well as your expertise in pharmaceutical processes and technical application of pharmaceutical excipients and actives, you will coordinate technical activities and provide technical solutions, setting priorities, promoting, monitoring and ensuring their correct application, aiming to ensure good customer service and high product quality levels.
• Your advanced understanding of pharmaceutical manufacturing processes and troubleshooting including tableting, film coating, granulation, solubilization ( HME/ Spray Drying), preparation of creams, lotions, ointments, etc. will be essential as you interact with customers and generate NBD opportunities.
• Successfully engaging within the organization, you will ensure the exchange of technical and market information with sales, technical, marketing, product management, regulatory and quality teams, both in NA and globally.
• Your effective communication and interpersonal skills will serve you well as you represent the company in front of customers in technical events, pharma associations, regulatory discussions and other procedures involving the company’s name and products. These skills will also aid you in actively promoting existing and new BASF products, seeking new customers aligned with the sales team to improve business performance and results of the NA Pharma business unit, most notably by developing a thriving pipeline of projects with our customers.
• Your unwavering commitment to workplace health and safety will be evident as you ensure strict compliance with the company’s quality, safety, health and environmental standards and procedures.
• Utilizing your strong drug formulation knowledge you will manage customer technical projects at BASF’s pharma application laboratory in Tarrytown, NY. This will involve generating technical reports and technical publications at pharmaceutical conferences and scientific journals. You will also use these skills to conduct technical trainings, customer workshops and supporting new product launches.

Leadership Expectations: As a leader at BASF, you will play a key role in creating value for the company through people. Our top candidate will be expected to enable greater personal success among our employees through quality people development, coaching, and performance management. Leaders at BASF are role models to help employees develop the competencies needed to implement BASF’s strategy. Our expectation is that leaders will coach and develop team members to reach their full potential, and support relevant development assignments, opportunities and moves while motivating and challenging employees to drive high performance. Our leaders must be committed to “hiring the best” internally and externally at the same time they are creating an inclusive environment which embraces and derives value from diversity. Finally, a leader at BASF must establish and support our safety culture in which all accidents are preventable.

Create Your Own Chemistry: What We Offer You

Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you—the whole you—in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.