Head of Marketing (Brand, Product, Partner)

At Privy, we believe that just because you’re running a small or medium-sized business doesn’t mean that you shouldn’t have world-class marketing tools and services. That’s why over 400,000 businesses have chosen our platform to improve their on-site conversion and grow their customer lists as they start, grow, and expand their online businesses.

We’re expanding our customer success team (again!), and we’re looking for a Customer Success Manager who can coach our top customers on Privy and consult with them on marketing and ecommerce strategies.

You’ll be working with small and medium-sized ecommerce businesses and helping them grow through using Privy’s onsite conversion and email tools. We’re the #1 rated marketing integration in the Shopify App Store, so you’ll get to work with customers who love working with us!

Privy is growing fast so you’ll have the opportunity to have an outsized impact on a fast-moving start up.

We’re looking for a Head of Marketing to run Brand Marketing, Product Marketing, and Partner Marketing at Privy (we’re a small marketing team, so there are multiple pieces of marketing that you’d be responsible for here).

In this role you would report to Privy’s CMO and be expected to have full ownership over the marketing strategy, planning, hiring, and budget for our Brand Marketing, Product Marketing, and Partner Marketing efforts. You would be working in parallel with Privy’s Head of Demand Generation.

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With Brand Marketing:
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• You’d be responsible for all non direct response channels, with a focus in building our brand awareness in the market and creating a brand the small businesses & entrepreneurs love.
• You’ll be expected to produce amazing creative work that our demand gen & product marketing teams use to hit company revenue goals.
• The main channels you would own here are creative (design, video, copywriting), content (blog, books, shows), social/community (social channels, groups, customer love), and events.

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With Product Marketing:
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• You’d be responsible for telling the story & showing the power of Privy to the market. This includes positioning & messaging, product launches, all product education content, sales enablement, competitive intel.
• You’d be expected to work well cross-functionally (especially across sales, support, and product) and develop expert-level knowledge (and passion for) ecommerce and our customers.

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With Partner Marketing:
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• You’d be responsible for working directly with Privy’s VP of Partnerships to understand our partner channel and where marketing can support (and supercharge) partners. There’s a mix of brand (co-marketing) and demand (lead generation for agencies) here.
• This also includes everything from partner content, webinars, videos, events, sponsorships, and more.

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Why You Should Join

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We’re growing. Fast. We’re a successful startup that takes pride in the fact that our employees make a big impact not just on our business, but on our customers big and small, ranging from the Ellen Show Store to Paper Tacos and everyone in between.

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Our Super Awesome Benefits

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• Competitive salary + meaningful equity, in addition to standard perks like 401k plan
• 100% of health, dental, and vision premiums covered
• Unlimited vacation & sick time (with 2 weeks/year minimum)
• $1,000 annual vacation reimbursement
• Flexible work hours
• Weekly team lunches and monthly team outings
• Commuter FSA
• Daily snacks, coffee and tea
• Lunch & learn presentations
• Unlimited startup war stories on demand