Director of STARS

Company: Oak Street Health

Title: Director of Stars

Location: Downtown Chicago (30 W. Monroe St.)

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patient’s communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, Michigan, Pennsylvania, Ohio, and Rhode Island. At 50 locations, and with an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.

For more information, visit http://www.oakstreethealth.com.

The Director of Stars will be responsible for driving communication and alignment to support accurate payer quality performance on Stars. This role is an opportunity to equip payer and internal partners on Oak Street performance on Stars, and to work on one of the highest organizational priorities in 2020. The Director of Stars will report to the VP of the Population Health team.

The key responsibilities for the role are as follows:

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  Create infrastructure and reporting for real-time Stars reporting and projections

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    Create the reporting capabilities for Stars performance across the organization, by payer and market

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    Work collaboratively with the Business Intelligence team to create reporting

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  Represent Oak Street in Payer Quality Meetings on Stars

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  Drive strategy and training for other team members to represent Oak Street in Payer Quality Meetings

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    Oversee the strategy and coordination for Payer Quality Meetings in collaboration with the Managed Care Operations Team

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    Train and equip Population Health Directors to support with key payer relationships

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  Lead the Stars Committee to provide an overview of current status of performance on Stars to Division Presidents, Regional Vice Presidents and Population Health Directors

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    Kick off Stars committee to provide visibility on progress and projection for Stars performance, and to outline areas of focus for operations

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  Collaborate on areas of improvement with rest of Quality team

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    Work with Sr Associate of Pop Health and Director of Med Adherence to address remaining open opportunities for Part C and Part D Stars

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  Cross-functional partnerships with Payers, Managed Care Operations Team, Quality Team, Business Intelligence, Population Health Director, Regional Vice President and Division President Group

What we’re looking for:

This is an exciting opportunity to own Stars strategy and payer relationships in a value based care organization that is changing the way healthcare is delivered.

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  2+ years of experience at a top tier strategy consulting company

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  Relationship management experience

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  Analytical and data savvy

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  Strong intellectual curiosity, willing to get into the weeds to thoroughly understand questions

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  Ability to develop business cases, ROI analysis, and financial analysis

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  Incredible level of organization and detail orientation

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  Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product

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  Quick learner comfortable with a high level of ambiguity

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  Ability to succinctly summarize large amounts of information

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  Strong accountability and discipline against timelines and deliverables

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  Collaborative working style, able to work cross functionally

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  “Oakiness” – driven by our mission, exuding positive energy, scrappy, roll-up-your-sleeves attitude

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  Bachelor degree required

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  US work authorization

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  Someone who embodies being “Oaky”.

What it means to be OAKY:

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  Creating an unmatched patient experience

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  Driving clinical excellence

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  Taking ownership and driving for results

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  Being scrappy

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  Radiating positive energy

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  Assuming good intentions

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

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  Collaborative and energetic culture

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  High levels of responsibility and rapid advancement

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  Headquarters (the “Treehouse”) located in the heart of Downtown, close to many public transit options and great restaurants

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  Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.