Aquatics Director

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Company: Sport&Health
Location: McLean, VA

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Summary Objective:

Build and lead the Aquatics Team to exceed expectations for aquatics revenue and services.


Essential Functions:

  • Deliver the ultimate fitness experience to every member, every time
  • Recruit, hire, mentor, and evaluate swim instructors and lifeguards
  • Create, promote, and evaluate aquatics programming, including swim lessons, coaching, and group and individual training
  • Integrate new members and clients into aquatics programming
  • Achieve monthly revenue and operating income goals for swim instruction services
  • Maintain a clean and safe environment


Job Responsibilities:

  • Execute Score Cards and Audit system to pass inspections and audits
  • Execute emergency procedures, including but not limited to injuries, accidents, main water shut off, electrical panels, telephone room, and evacuation plans
  • Operate financial systems including payroll and account payable systems
  • Deliver budgets, financial reports, deadlines, and goals in keeping with company procedures and standards
  • Conduct on-boarding and training for all direct reports
  • Focus on sales and retention by understanding appropriate criteria and reports
  • Effectively coach and discipline all direct reports in accordance with US Fitness policies and procedures
  • Mentor swim instructors and lifeguards through new hire development program
  • Provide ongoing coaching and feedback
  • Conduct at least one group staff development meeting per quarter for swim instructors
  • Introduce the most up-to-date, fun, safe, and efficient methods of swim instruction to instructors at all levels.
  • Conduct at least one business development meeting per month per swim instructor
  • Conduct formal instructor reviews quarterly and as needed
  • Conduct Swim Instructor auditions as needed
  • Oversee lifeguard emergency action drills quarterly
  • Oversee and authorize lead distribution
  • Track all swim lesson leads monthly
  • Manage instructor renewal business on a monthly basis
  • Organize monthly special events and demonstrations
  • Implement all aquatics standard operating procedures
  • Ensure the pool and spa comply with applicable state and local laws
  • Audit and authorize all sessions through appropriate tracking systems
  • Verify and approve all aquatics and lifeguard payroll bi-monthly
  • Maintain personnel files for all instructors and lifeguards
  • Resolve any issues to eliminate interruption of aquatics services to members
  • Understand and follow employee standards of conduct and ethics
  • Understand and uphold club building, facilities, service, program, and emergency procedures
  • Complete all in-house staff training as assigned
  • Assume other duties as assigned
  • Take on Swim Instructor and Lifeguard shifts as needed
  • Work early mornings, evenings, and weekends as needed


Required Knowledge, Skills & Abilities:

  • Excellent verbal and nonverbal communication skills
  • Excellent listening skills
  • Ability to motivate and nurture others
  • Strong work ethic that includes punctuality, organization, and attention to detail
  • Ability to maintain a friendly, enthusiastic, and positive attitude
  • Outwardly facing professional appearance
  • Confidence and desire to create new relationships quickly
  • Ability to quickly acquire and apply new knowledge and skills
  • Willingness to work flexible hours
  • Knowledge of current required lifeguard standards and operations per National Pools and Spas Institute
  • Knowledge of local and state requirements as they apply to pools/spas
  • Proven ability to lead and manage a team
  • Basic computer skills (MS Office, email, MS Windows)
  • Familiarity with basic cash-handling procedures


Required Experience, Education & Certifications:

  • Current company-approved national lifeguard certification required
  • Current pool operator’s certification required
  • Current CPR/AED certification required


Physical Activities, Requirements, Visual Acuity & Working Conditions:

Physical demands listed here are representative of those that must be met to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
  • Bending legs at knee to come to a rest on knee or knees.
  • Bending the body downward and forward by bending leg and spine.
  • Moving about on hands and knees or hands and feet.
  • Extending hand(s) and arm(s) in any direction.
  • Particularly for sustained periods of time.
  • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  • Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
  • Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
  • Applying pressure to an object with the fingers and palm.
  • Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
  • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
  • The worker is subject to both environmental conditions. Activities occur inside and outside.
  • The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
  • The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
  • The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.


Employee Benefits:

All US Fitness team members receive:

  • Complimentary Membership and Guest Privileges
  • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
  • Discounts on Serenity Day Spa Services and all apparel
  • Employee Referral Bonus
  • In-house Continuing Education Credits and CEC Reimbursement


Additional Full Time Benefits:

  • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
  • 401(k) Retirement Plan
  • Paid Time Off


Employee Benefits:

All US Fitness team members receive:

  • Complimentary Membership and Guest Privileges
  • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
  • Discounts on Serenity Day Spa Services and all apparel
  • Employee Referral Bonus
  • In-house Continuing Education Credits and CEC Reimbursement


Additional Full Time Benefits:

  • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
  • 401(k) Retirement Plan
  • Paid Time Off


US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.

EEO is the LAW


Reasonable Accommodations:If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email careers@usfitnessgroup.com.


Relocation:Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.


Education

Preferred

  • High School or better


Licenses & Certifications

Required

  • Lifeguard Certification
  • CPR/AED
  • Pool operator license


Behaviors

Preferred

  • Team Player: Works well as a member of a group
  • Leader: Inspires teammates to follow them
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


Motivations

Preferred

  • Peer Recognition: Inspired to perform well by the praise of coworkers
  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Goal Completion: Inspired to perform well by the completion of tasks

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)