Vice President of Operations

NOTE: This position will be responsible for executive leadership of a twin cities branch location (to be determined) as well as providing leadership oversight to multiple branch locations and programs.

1. Job Summary:

The Vice President of Operations is responsible for managing a major segment of operations including multiple branches along with other Association wide responsibilities. This includes ensuring branches implement Association strategic tenets in Youth Development, Healthy Living and Social Responsibility, meet annual contribution goals and financial targets, and ensure member retention. The incumbent provides strong leadership direction to Executive Directors, Branch Directors and team members. The incumbent provides positive and consistent staff development and succession planning. The VP Operations reinforces the Y’s values within the organization and the community.

2. Essential Functions:

• Provides leadership for the assigned branches in achieving the branch and association strategic tenets.
• Leads and implements major initiatives for the Association as directed by the COO.
• Provides strong leadership to the development and management of effective branch community boards and volunteer bases ensuring goals and objectives of their branches are met.
• Ensures high performance and success of annual contribution goals and participates in major capital initiatives and property development efforts.
• Ensures that branches meet member retention goals to achieve the mission of the Y.
• Manages the delivery of quality programs to branch following our strategic tenets.
• Provides leadership to Branch Executives and other key leaders to recruit, retain, develop and motivate a diverse, mission-driven staff team.
• Partners with learning and development to ensure staff development and succession planning.
• Provides input into the strategic planning process.
• Manages assigned branches in a manner that achieves organizational objectives in a fiscally responsible manner.
• Develops and maintains branch facilities that meet the needs of current and potential members and the Association’s safety, service, and security objectives.

3. Organizational Relationship:

The Vice President of Operations reports to the Chief Operating Officer who reports to the President/CEO. The Vice President of Operations provides direction to assigned district executives, branch executives, branch directors, program executives, and other key team members under the direction of the Chief Operating Officer.

4. Qualifications:

Required:

• Bachelor’s degree in business administration/human services or equivalent experience.
• Minimum of five (5) years progressively responsible executive operations management experience.
• Demonstrated understanding and support of the Y’s mission.
• Extensive professional experience in a broad range of Y program positions.
• Proven management abilities in community and government relations; budget development and financial control; staff management and development; strategic planning and policy making; and volunteer development.
• Excellent interpersonal and communication skills.
• Demonstrated maturity, good judgement, and excellent human relations skills.
• Ability to think conceptually, portrays good analytical skills, and demonstrates assertiveness to manage the scope and diversity of the responsibilities.
• Ability to handle multiple demands and priorities and achieve organizational objectives.
• Ability to provide leadership to multiple branch locations.
• Experience working effectively within a matrix, mission oriented, and diverse environment.

Preferred:

• YMCA or non-profit experience preferred.
• YMCA Organizational Leader certification preferred