Sr. Program Manager

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Company: Amazon.com Services, Inc.
Location: Nashville, TN

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  • Bachelor’s degree required
  • 5+ years of program/project management experience in a fast-paced environment
  • Proven track record of sound decision making, taking ownership, and delivering results
  • Ability to build strong relationships and influence others while working in a cross functional environment, including senior members of the business
  • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
  • Excellent written and verbal communication skills that convey complex ideas in a simplified manner

Are you passionate about the candidate experience? Like solving big, complex, problems at scale? Not afraid to try something that’s never been done before? And looking to work with others whose standards are as high as yours? Amazon’s Recruiting Operations team is the place for you!
Responsible for the projects at the center of the Amazon WW Operations recruiting organization, the Recruiting Ops Project Management Office (PMO) is looking for a Sr. Program Manager to own both strategic and tactical delivery of several global initiatives within the organization. Program Managers partner with recruiters, HR, business leaders, tech leaders and other stakeholders on high-impact and highly-visible projects and programs within the WW Ops TA portfolio.
Responsibilities will include:

  • Managing a portfolio of projects from inception to delivery.
  • Identifying success metrics (in partnership with stakeholders), and establishing reporting cadences.
  • Using data to identify trends and quickly resolve defects.
  • Owning status and risk-related communications to project teams and stakeholders.
  • Driving project-related change management activities.
  • Identify opportunities to invent and simplify project components and solutions.
  • Collaborating with members of the Business Operations and Recruiting Products & Services teams to integrate their work with that of the broader Talent Acquisition organization. Advocating for the candidate experience.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age

  • Certified project/program management credentials
  • Demonstrated expertise in process management-Six Sigma/green belt certification
  • Experience leading global or regional program initiatives and/or process improvement efforts; technical and non-technical
  • Bias for action, excellent attention to detail and relentless commitment to follow-through
  • Ability to multi-task and handle various projects simultaneously to drive timely results
  • Ability to deliver results with self-initiative and determination in a dynamic and often ambiguous environment
  • Ability to see around corners thinking about both the big picture and individual needs
  • Proven effective consulting skills, with an ability to influence a wide variety of audiences – technical and business clients, HR functions, and all levels of employees