Announcement: REQ-27932
120 NE Avery Street, Newport, Oregon
We want you to join our team! Do you enjoy working in a fast-paced team environment? Then, we want to hear from you! The Office of Self Sufficiency Programs (SSP) , part of the Oregon Department of Human Services is looking for ONE dedicated and service driven individual for our permanent, full-time position.
Note: this recruitment may be used to fill future vacancies.
OUR AGENCY MISSION
“To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity.”
ABOUT THE PROGRAM
For more information on Self Sufficiency Programs please click here .
WHAT YOU WILL BE DOING
In this position, you will work in partnership with the community to develop and create services to meet the needs of families and individuals unique to the community. The Branch Operation Manager is responsible for the daily function of the branch office including management of the following staff/positions: Business Operation Specialists and other Support Staff, Engagement Specialists, Benefit and Eligibility Specialists, Family Coaches, Benefits and Eligibility Workers, and Community Partnership Coordinators.
WORKING CONDITIONS
Work in an integrated office environment where diverse programs, partners and staff create the work team. Daily phone and office contact with customers, including angry, upset, hostile or drug-affected individuals. High stress environment due to a high-volume workload with short time frames. Irregular work hours with some evening and weekend work is expected (i.e. work a professional workweek).
Required to be accessible for emergency contact 24/7, possibly carrying an electronic device for immediate access. Requires a valid driver’s license or other acceptable method of transportation for routine travel. Most travel will be local, but may include travel across the state, often to Salem. May involve occasional overnight stay away from local area.
WHATS IN IT FOR YOU
When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance , generous time-off, and a competitive retirement plan .
THIS IS WHAT YOU NEED TO QUALIFY:
Five years of experience in lead work, supervision, staff-technical, or professional-level work related to a human or social service program .
Five years of experience in lead work, supervision, staff-technical, or professional-level work related to a human or social service program .
This experience must have included participation in the management of a human services related program, section, or unit including one or more of the following areas:
a) development of program rules and policies
b) development of long- and short-range goals and plans
c) program evaluation
d) budget preparation
Please specifically identify which of the above you have experience in by marking **A, **B, **C, or **D next to the experience.
(NOTE: A Bachelor’s degree or equivalent course work (144 quarter or 96 semester hours) in a field related to management, such as Business or Public Administration, or a field related a human service program , may be substituted for up to three years of the required experience)
** In the “Work History” section on your application, you must clearly describe your experience in the a), b), c), d) areas listed . Failure to provide this information may result in eliminating your application from further consideration.
THESE ARE THE SKILLS WE ARE LOOKING FOR:
- Active listening skills
- Ability to recognize and set appropriate boundaries
- Experience leading staff through organizational change
- Excellent communication and collaborative work skills
- Excellent organization skills
- Strong situational awareness skills with the ability to apply conflict resolution techniques.
- Lead worker role or supervisor experience
** To be considered for an interview, you must submit all required documents and your application material must reflect that you meet the requirements. How you meet the minimum qualifications and your experience related to the required and requested skills must be clearly reflected in the work history provided with your application materials.
ADDITIONAL REQUIREMENTS:
Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
HOW TO APPLY
External Applicants: Click on the “Apply” button and submit your application. View this video for help.
Internal Applicants: (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.
** Resume is required.
GET NOTICED
Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and special qualifications listed above. We do not accept a resume in place of the completed application. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers .
SPECIAL INFORMATION:
To receive Veterans’ Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to provide the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666 .
This position is represented management service. This recruitment may be used to fill future vacancies.
Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time.
For questions about the job duties or application process, please contact jennifer.m.moisa@state.or.us . Please be sure to include the job requisition number.
If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at ADA.DHS@dhsoha.state.or.us
Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx
DHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others to help us achieve our vision of a diverse and inclusive community
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