IT Project Manager

OVERVIEW:

Manage multiple internal & external/client-facing projects through a project life cycle: initiation > planning > execution > monitoring > closing. The ideal candidate must have experience in managing technical projects in a customer/client-oriented environment.

ESSENTIAL DUTIES AND RESPONSIBILTIES:

– Manage multiple internal and external projects, current and new, through proactive planning and effective communication.

– Identify and document potential risks/issues, and work with IT team to mitigate those issues.

– Prepares and delivers project statuses to appropriate stakeholders.

– Ensure all project contract deliverables are delivered on-time with the appropriate contract requirements and quality standards.

– Serve as a liaison between the the technical & project team and external third party vendors.

– Develop internal processes for efficiency.

– Work with IT team to design, document, develop, modify, test, install, implement, and support a variety of new and existing applications and software.

– Prepare and review training materials and provide formal training on various applications.

– Other duties as assigned.

QUALIFICATIONS:

– Bachelor’s agree and a minimum of 3 years of professional project management experience in an IT customer service-oriented environment required

– Project Management Professional (PMP) Certification strongly desired

– Strong technical writing, documentation, and organizational skills

– Excellent written & oral communication skills as well as presentation skills

– Valid driver’s license (local traveling required)

– Ability to recognize sales opportunities beyond the customer’s perceived needs or requirements

– Strong customer service skills

– Demonstrated ability to develop strong business relationships

– Associate’s or Bachelor’s Degree in Business Administration, Information Technology, or related field required

– Knowledgeable across a wide range of technical subjects such as information technology, cybersecurity, penetration testing, regulatory compliance; a major plus

– Quick-learner who is willing to expand their knowledge

– Persistence and determination

Job Type: Full-time

Experience:

• Professional Project Management: 3 years (Required)
• IT Customer Service: 3 years (Required)

Education:

• Bachelor’s (Required)

License:

• Driver’s License (Required)
• Project Management Professional (PMP) (Preferred)

Work authorization:

• United States (Required)

Application Question:

• What are your salary requirements?

Work Location:

• One location

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off
• Flexible schedule
• Professional development assistance
• Tuition reimbursement