Executive Director, Veterans Service Commission

Manages, plans and directs Veterans Service Office operations and work activities pursuant to Title 5901 ORC and policies set by the Veterans Service Commission. The Executive Director reports directly to the Veterans Service Commission.

Manages veteran services provided by the Office in compliance with applicable laws and regulations. Ensures work and services comply with established quality and service standards. Manages contracts entered into by the office. Develops annual budget for submission to County Commissioners, and monitors and manages approved budget within budgetary constraints. Reviews and approves monthly, quarterly, and annual financial reports. Initiates and responds to internal and external audits, and forecasts and projects impact of expenditures. Establishes and implements policies and procedures for the administration of Veteran Service Office. Assesses the needs of the veterans, the community, department personnel, and others. Evaluates organizational effectiveness and plans, prioritizes service needs consistent with the agency’s mission, and implements changes as needed to remain current and to effectively serve veterans. Leads, manages, directs and coordinates Veterans Service Office personnel. Delegates, oversees and manages work from an executive level. Administers employee discipline, monitors employee performance, and establishes a productive and cooperative work culture. Negotiates bargaining unit contract on behalf of management, and administers negotiated labor contract. Maintains quality control processes in delivery of all services. Provides pre-service, entry level and continuing training for all staff, including required and needed State and Federal training for Veteran Service officers. Sets and enforces policy and procedure to ensure safety of employees, clients and the public. Establishes outreach programs with other agencies to enhance available services to veterans within the County, such as Veterans Treatment Court, Veteran memorial activities and social service referrals. Develops and maintains effective and collaborative working relationships with community resources, officials and other job contacts. Manages facilities and equipment. Directs acquisition of equipment hardware and software. Establishes policy and approves procedures to protect government property, and safeguards information contained within databases and office files. Reviews special financial assistance application and makes decision for disposition of application. Responds to and appropriately addresses difficult client complaints. Handles indigent burials request with dignity. Maintains confidentiality of confidential and sensitive information. Performs job responsibilities in accordance with the Commission’s policy, procedures and contracts as applicable, and in compliance with ORC 5901, and other applicable Federal, State and local laws and regulations. Maintains the highest level of integrity and professionalism in all aspects of job performance. Keeps abreast of current trends and practices in the field. Attends and participates in required trainings on topics relevant to the job. Works assigned schedule, exhibits regular and punctual attendance and works outside of normal schedule as required. Performs other duties as assigned.

Bachelor’s Degree in business, public administration or a related field. A veteran of the US Armed Forces as defined in Title ORC 5901, and 5 years of experience in Veteran Services, including training or experience in management of others.
Knowledge of: leadership; executive management principles and practices, veteran services; ORC 5901; budget management, public administration, human resource management practices; labor contract negotiation strategies; Ohio public sector collective bargaining process and requirements.
Ability to: apply leadership and executive management principles to practical work situations; develop and maintain effective working relationships with client veterans and other job contacts; develop collaborative working relationships with community resources; develop a productive and cooperative work culture; problem solve; communicate effectively in both oral and written form; analyze complex data and form viable conclusion; work collaboratively, effectively and respectfully with coworkers.
Skill in: application of job-related software including Microsoft Suite, Veteran’s information management system (VIMS), and financial database.
Must have a State Motor Vehicle Operator’s License. Upon conditional hire into this position, and as a condition of continued employment, each employee is required to submit to and pass a drug test, criminal background check, and be insurable under the Commission’s driving insurance provider guidelines.

All Montgomery County employees become members of the Ohio Public Employees Retirement System and have access to deferred compensation programs.

Benefits may vary for full-time, part-time, intermittent, and seasonal employees and/or due to union affiliation. The list below demonstrates the benefits that may be available to employees according to employment status and is subject to change.

Full-Time Employees (40 hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid vacation, paid personal leave days, sick leave, holiday pay, tuition reimbursement, and access to dental, vision, short-term disability, accident & critical care benefits.

Part-Time Employees (Benefits Eligible) (scheduled 21+ hours per week): Health insurance with HSA match, wellness program and incentives, life insurance, paid personal leave days, sick leave, holiday pay for hours scheduled to work on holidays, and access to dental, vision, short-term disability, accident & critical care benefits.

Part-time Employees (Non-Benefits Eligible) (20 hours or less per week): Benefits include Long Term Sick Leave Accrual, Paid Personal Leave, and holiday pay for hours scheduled to work on holidays.

Seasonal Employees: Benefits include Sick Leave accrued at 4.6 hours for every eighty 80 hours in active

pay status. Seasonal employees scheduled to work 40 hours during their period of employment will accrue vacation in the same manner as regular full-time employees and can use their vacation after completion of twenty-six (26) bi-weekly pay periods in active pay status. Part-time Seasonal employees (scheduled to work less than 40 hours) do not accrue vacation.

Intermittent and Temporary Employees: Long-Term Sick Leave accrual is based on hours worked.

Benefit information can be found on the Montgomery County Benefits website at: http://www.mcbenefits.org.