Vice President of Sales

Summary

The Vice President of Sales is responsible for driving the Call Center to reach and exceed production goals. This position performs coaching and best practice training on one on one and team basis.

Essential Job Functions:

• Provide leadership and vision to guide your team to achieve individual and team goals
• Meet minimum performance standards as established by Sales Leadership on Lead to Close Loan conversion metrics and Loan Advisor productivity requirements
• Communicate the company’s goals and initiatives to team members
• Provide developmental plans to team member s as needed to drive improved performance
• Participate in and contribute to Company training initiatives as needed
• Report team standings (service, production, expectations) to Sales Management
• Responsible for agreed-upon minimum average monthly loan volume goals and minimum conversion metrics
• Ensure team members are held accountable to Company production, activity, and quality standards
• Monitor team members to ensure Compliance and adherence to sales scripts and setting customer expectations and creating a sense of urgency
• Manage team member turn times on speed of Docs Returned, leveraging e-acknowledgement and Champion Company culture, acting as a source of information and inspiration for Team Members
• Monitor team member system to ensure appropriate actions, conversions, and data integrity
• Responsible for production and activity reports for the team including Lead Sources and internal administrative reporting
• Key contributor to the monthly recruiting results within the area

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

Manages staff and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Bachelor’s degree (B.A.) from four-year College or University preferred
• At least 5 years of mortgage origination experience, or a combination of 10 or more years in a sales leadership role and work experience in a directly-related industry
• Current leadership responsibilities overseeing mortgage loan origination
• Experience training and developing others in the mortgage industry
• Experience creating and delivering one-on-one and group presentations
• Experience working in a high-volume and fast-paced sales environment
• Experience in prospecting, cultivating, and maintaining new and existing relationships from various sources
• Proficiency in telephone prospecting and closing
• Strong communication and interpersonal skills are essential for this role