Scrum Master 2

Company: Wells Fargo
Location: Phoenix, AZ

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Job Description


Important Note:
During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI’s focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

Within the PVSI Shared Services team we are seeking a Scrum Master 2.

The role will be responsible for facilitating the scrum process on scrum teams with cross-functional impacts that involve moderately complex project, non-project, or maintenance work. Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint. Uses empirical data to help the team(s) assess their Scrum Maturity , optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance. Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers. Coaches scrum team(s) to deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, an various release processes as appropriate to ensure all risk, security, and development requirements are met. Partners with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards. Partners with Product Owner(s) to ensure continuous refinement of backlog, which may include stories from multiple projects. Completion of some work may depend on non-agile work teams. Drives Scrum adoption across all levels in the organization. Facilitates and is accountable for owning the Scrum Agile ceremonies for the scrum team(s). Partners with Product owners, Program or Project Managers to communicate delivery of work product from the scrum team and escalates key risks and issues impeding scrum team effectiveness. Identifies skills and competencies of scrum team members and makes adjustments accordingly to promote development and highly effective teams.


Required Qualifications

  • 4+ years of experience as a practicing Scrum Master


Other Desired Qualifications

  • 5+ years of new product development experience
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Experience leading enterprise wide projects
  • Ability to coordinate, lead and facilitate group meetings
  • Strong analytical and interpretive skills
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to assess issues, make quick decisions, implement solutions, and influence change
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Ability to exercise independent judgment to identify and resolve problems
  • Knowledge and understanding of payment product functionality, operational processes, and system processes
  • International or wholesale banking exposure; preferably within Wells Fargo

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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