Operations Manager

Slopreside Construction Inc is looking for an Operations Manager/ Brand Services Advisor who will provide leadership and direction. This role is responsible for the implementation of new clients, increasing business, training and mentoring, and providing customer service to our clients to maintain our image in the marketplace.

Primary Duties and Responsibilities:
Develop and grow partnerships with internal and external customers.

Manage client relationships and execute implementation projects from start to finish.

Prioritize and manage your territory to provide the optimal customer service experience

Provide technical leadership, as well as lead or facilitate all communication between clients

Evaluate and present recommendations to the client

Develop strategic and operational plans for control, management, and improvement of business processes in alignment with company goals and objectives.

Take personal ownership in projects, programs, and continuous improvement efforts and actively promote team efforts throughout the organization.

Industry experience a plus but not required, will training the right candidate.

Experience

Minimum of two years business to business account or customer management, internal operations or process improvement, or project management experience required.

Strong work ethic, with the desire to help our franchise owners succeed.

Computer experience required.

Education

Bachelor’s degree or equivalent from an accredited college or university in Business Administration, Management, and Finance, Engineering, MIS or related field required.

Equivalent work experience in a similar position may be substituted for educational requirements