Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 6 years of leadership experience in sales, responsible for owning sales numbers, managing sales operations, leading sales team, building and growing business and customer base, managing customer expectations/relationships.
- Experience working with cross-functional teams and stakeholders, and executing strategies to deliver business results.
- Experience using CRM systems (Salesforce).
Preferred qualifications:
- MBA or equivalent practical work experience.
- 8 years of direct leadership experience in sales or operations roles with core responsibilities of managing teams and vendors, building and growing business and customer base, managing customer expectations and relationships.
- Ability to provide executive-level readouts on market metrics and performance.
- Excellent project management, business judgment, experiment design, analytical and quantitative skills.
About the job
As the Head of MDU Sales, you’ll lead a team advocating for Google Fiber services to multi-dwelling (MDU) apartments and condos owners, and their residents. You’ll lead a direct sales team, sales strategy/operations, working cross functionally, developing new clients and leading a diverse team to drive toward common objectives.
You are a strategic thinker that has proven experience in identifying new business opportunities, dissecting complex problems and communicating to management. You are passionate about delivering an excellent experience to every customer and leading the team by example, be that in the field or in the office. You have an orientation towards not only building great teams and but also towards owning and delivering sales results with a proven track record of exceeding goals. You thrive in ambiguity and enjoy solving potentially different challenges every day. You have a demonstrated record of building external relationships, making sound business judgment and making hard decisions.
The Head of MDU Sales is responsible for all aspects of Multi-Dwelling sales within the portfolio. This position will report to the Head of Sales, who is the sales leader for the market. The primary focus areas for this role are split between agreement, partner, develop, end-customer sales and the growth, development, retention and leadership of the local MDU sales teams.
“My internet is too fast!” …said no one, ever. Google Fiber’s mission is to deliver abundant, reliable internet on networks that are always fast and open. On our team, you’ll work in a fast-paced environment that’s challenging the status quo in the broadband industry.
Responsibilities
- Be the overall MDU sales leader for Google Fiber in the metro. Own the sales number and help develop and execute on the market sales strategy, plan and vision.
- Lead and manage the teams accountable for customer acquisition growth for MDU as well as selling partner/developer access agreements.
- Develop local relations with property owners to allow Google Fiber to service their building.
- Work with the Head of Sales, Central Sales, Channel Enablement and Marketing to develop and execute partner, developer and customer acquisition strategies. Help grow Fiber footprint, increase the take rate, and achieve an effective product mix.
- Work cross-functionally with technical operations partners to plan, grow, build and sustain a healthy network.
At Google, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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