Director of Patient Safety

Director of Patient Safety Miami, FL, United States

SHIFT: Full Time No Weekends

Mercy Hospital has been serving the healthcare needs of South Florida for more than 60 years. As a comprehensive acute healthcare facility, Mercy offers a full range of services to the residents of Miami-Dade county and surrounding communities. Licensed for 488-beds, Mercy Hospital is accredited by Joint Commission. Mercy is affiliated with more than 1,000 physicians representing a wide range of medical specialties. As Miami-Dade County’s only Catholic hospital, Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida and affiliated with HCA East Florida Division. Since its inception in 1950, Mercy Hospital has maintained its reputation for excellence while following the Catholic tradition of caring for God’s people and providing spiritual support. Mercy Hospital is dedicated to providing excellent medical care, while remaining true to its mission of caring for the physical and spiritual needs of all the people it serves.

Job Summary

The Patient Safety Director is responsible for facilitating the transition from a retrospective, reactive model for risk management to a prospective, proactive loss prevention, harm reducing patient safety program. Promotes a culture of safety. Directs others within the facility towards process improvements that support the elimination of medical/health care errors and other factors that contribute to unintended adverse patient outcomes. Initiates and oversees the development of a comprehensive patient safety improvement program inclusive of the analysis and trending of data. This position demonstrates a high degree of responsibility, accountability and autonomy.

Job Responsibilities:

• Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
• Provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
• Present informative and actionable patient safety reports to appropriate committees to include high-level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient’s story of harm.
• Work with defense legal counsel to coordinate the investigation, processing and defense of claims against the facility; records, collects, documents, maintains, and provides to defense attorneys any requested information and documents necessary manage facility claims while maintaining privilege of PSWP
• Work with security on procedures to reduce the frequency and/or minimize the severity of property loss or assets
• Manage non-HCI cases: accept/process subpoenas, visitor events, property loss or theft,

Qualifications

• Certification in Patient Safety (CPPS) required;

• If not already CPPS, must obtain certification within 12 months of hire. * Bachelor’s Degree in Healthcare related field required. Master’s Degree preferred.
• Clinical background required.
• Three to five years healthcare experience in patient safety, risk, and/or quality REQ. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.

Education:

• Bachelor’s Degree in Healthcare related field required. Master’s Degree preferred.