The Director, Corporate Communications drives the development and successful execution of communications strategies supporting key executive offices. This position creates communications plans, key messages and content for a variety of strategic communications and drives their successful execution and implementation. Ability to provide communications counsel, exceptional writing ability and attention to detail/quality focus are required.
Job Responsibilities:
- Develop communication strategies, key messages and content in support of key executivesâ functions and business groups and in alignment with company priorities and global communications strategy
- Develop effective communications that align strategic business goals and objectives to messaging, and drive alignment and understanding of execution of the companyâs vision, mission, values and strategic framework
- Drive planning, presentation development and successful execution of communications deliverables for key internal and external events, programs and projects
- Deliver innovative and creative messaging that incorporates a broad range of communications mediums while interweaving consistent themes
- Create comprehensive communication strategies that focus on, and strengthen, associate engagement; Drive strategy for routine communication touchpoints (virtual and in-person town hall meetings, conference calls, webinars, focus groups, emails, intranet communications, associate events, newsletters and related internal communications) and execute on communications strategy; Ensure message consistency and drive dissemination and cascade of enterprise messaging across business unit
- Align supporting resources to ensure the delivery of high-quality content (e.g. market research, creative teams, production resources)
- Foster connection to companyâs brand and value proposition
- Engage associates and drive positive behavior in support of employer brand
- Serve as strategic partner to internal stakeholders
- Additional projects as assigned
Required Qualifications:
- BA/BS in Journalism or Marketing; MBA preferred
- Minimum of 8+ years of experience in corporate communications and/or investor relations
- Critical thinker/analytical skills/business acumen
- Excellent writing skills and attention to detail
- Ability to build rapport with executives and influence others to ensure successful execution of communication strategy
- Ability to think strategically and creatively to develop detailed-oriented approaches to driving measurable performance outcomes
- Synthesizes and presents complex information in a clear and compelling manner to engage internal audiences
- Translates corporate priorities into messaging that drives strategic execution
- Proficient in AP style
- Must be adaptable to change, driven, energetic and a self-starter
- Must be a resourceful problem-solver, thorough, curious, committed and engaged
- Ability to manage multiple projects simultaneously and deliver high-quality communications deliverables under deadline pressure
- Outstanding interpersonal skills, effective team player and collaborator
- Experience developing and gaining buy-in for strategic, comprehensive communications plans that employ various tactics and communications channels and are tailored to specific audiences
- Experience developing a variety of content types (e.g., scripts, infographics, video, etc.)
- Must have experience communicating with a global workforce
- Experience in managing confidential/sensitive information
- Strong organizational and project management skills, with a focus on planning, setting priorities, and managing process through completion including meeting commitments and measuring effectiveness of programs
- Ability to manage project budgets and timelines
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Find one job in US 