Business Operations Manager

Company: VetnCare
Location: San Francisco Bay Area, CA

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VetnCare is hiring a Business Operations Manager to join its growing team! This is a key role focused on optimizing our day-to-day business operations systems and processes and setting the foundation for substantial company growth.

VetnCare is a collaboration of AAHA-accredited, independent veterinary hospitals operating in the San Francisco Bay Area. Our hospitals are veterinary-owned and veterinary-led, which enables us to provide the highest standard of animal care. We place a strong emphasis on continuing education, including developing clinical capability to perform advanced procedures. We are in a period of hypergrowth and are in the process of establishing the operational systems and processes necessary to support us as we expand.

In this role, you will:

  • translate our organizational vision and strategy into effective and efficient operational systems and processes, developing and executing on operational project plans
  • identify and pursue opportunities to increase quality and efficiency and reduce cost
  • manage a centralized repository of best practices and improve our operations and support our growth
  • gather and analyze data, develop go-forward plans and help to drive and translate recommendations into results, including building recommendations for strategic growth and revenue growth
  • ensure smooth systems management, operations and integrations
  • manage and optimize our current inventory and asset tracker to ensure effective equipment management and reduce COGS
  • align operational platforms across our standalone and partner acquisitions and existing sites, including taking point on due diligence and post-deal integration into the VetnCare model
  • set partner sites up for operational success
  • build rapport and gain buy-in from site-based teamsTo be successful in this role, you’ll need:
  • the ability to think strategically, but also to produce at a highly detailed level
  • proven track record of driving projects forward, gaining stakeholder buy-in and producing effective and efficient results
  • to be able to hold yourself accountable for results, effectively and efficiently prioritizing your time across multiple projects and locations
  • confidence taking the lead in new projects and ambiguous situations
  • the ability to quickly and effectively establish rapport and credibility across a range of teams
  • a strong understanding of and experience with system and process integrations

We offer:

  • competitive salary
  • significant discounts on your own pets’ care and pet insurance
  • unlimited paid time off – you need a vacation, you take it! Paid holidays, too!
  • 401k with 4% employer match
  • 100% employer-paid medical, dental, vision and long-term disability insurance
  • flexible spending account, health savings account, and dependent care account
  • an entrepreneurial, collaborative company culture
  • this is a key leadership role within the company, and we see the person in this role continuing to grow as we do.

Job Type: Full-time

Additional Compensation:

  • Store Discounts
  • Other forms

Work Location:

  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule
  • Professional development assistance

Schedule:

  • Monday to Friday