- s, and salary bands.
Training, Performance Management, & Leadership Development
- Provide thought leadership and oversight of training programs, performance management, and leadership development.
- Continually improve existing learning strategy to leverage technology and deploy consistent, high-quality training.
- Evaluate corporate coaching and training needs, direct the development of training programs and measure effectiveness of programs.
- Execute and enhance existing annual performance / leadership development process.
- Train and coach leadership on executing on-going training, resolving conflicts, addressing job performance problems and developing (both professionally and personally) employees.
- Operate effective performance management process to minimize cost of self-funded unemployment benefits and severance agreements.
- Identify opportunities for additional leadership offerings aimed at building leadership capability and design, develop and deploy these programs.
Culture, Employee Engagement & Retention and Organizational Development
- Embrace, model, and promote Apartment Life’s core values; foster an environment in which core values can be “lived out.”
- Enhance and oversee existing recognition programs.
- Oversee initiatives and activities to continue building our “Best Christian Workplace” culture, including planning the annual staff retreat.
- Diagnose large scale culture and/or organization effectiveness issues and consult with executive, divisional, and senior leadership to influence change.
- Build and maintain strong working relationships with the national and regional teams and make decisions that consider all stakeholders.
- Oversee / execute the annual survey strategy and use results to recommend strategies, programs, tools and process to drive satisfied and engaged employees and to continually increase retention.
- Oversee exit process, including coaching supervisors through transitions and enhancing / conducting exit interviews; use results to recommend changes to increase employee retention.
- Partner with executive, divisional, and senior leaders to design and deliver a company approach to diversity & inclusion.
Success Factors
- Leading a team of 8 staff members to accomplish high-quality candidate screening and hiring in appropriate time frames.
- Maintaining an annual staff engagement score of 4.25 or above.
- Creating and facilitating employee events (retreat, new employee orientation, etc.) that are scored at 4.00 or above.
- Ensure administration is consistent and effective; provide timely communication and meet deadlines to promote overall departmental / regional / organization-wide success.
Background, Experience and Education
- Experience focused in talent management and organizational development, utilizing strengths in change management and project management; including experience with leading high-profile projects, excellent execution of strategies, process improvement, culture and system change, team development, meeting facilitation and design, and communications.
- Experience managing high-performing teams. Experience managing employees remotely is a plus.
- Demonstrated ability to translate business strategies into critical talent & workforce strategies/initiatives.
- Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels.
- A demonstrated ability to multitask, probe, analyze and problem-solve issues with minimal guidance.
- Highly flexible and adaptable to changing structures and priorities.
- Experience with Lever, Namely, Intaact, HubSpot, and learning management systems preferred.
The physical and mental competencies necessary to execute the requirements of this role
- Proven people management skills; employee relations
- Leadership development skills
- Business acumen
- Customer service
- Excellent written, verbal, and presentation skills
- Adult learning/training
- Conflict resolution and coaching skills
- Proficiency in various aspects of human resources
- Highly organized multi-project management / time-management
- Tech / computer skills
It may be helpful to note that many of the primary responsibilities can be done through Apartment Life’s remote management model. Periodic travel to working meetings and events required.
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