Office Manager

Rapidly growing CertaPro Painters of Roanoke is looking for a new Office Manager.

Are you looking for a career position? Do you want to join a best-in-class team and focus on personal advancement/development? Our award-winning company is growing rapidly and we need to add to our team! We are currently adding a full-time Office Manager. The position has a variety of responsibilities, making it the ideal career for a person that likes to be rewarded for accomplishments.

Office Manager Responsibilities:

· Show strong priority and time management behaviors

· Take ownership with diligent customer follow-up and follow-through

· Assist in the facilitation and resolution of customer warranty & workmanship issues

· Ensure painting crews are compliant with Company, OSHA, and EPA safety guidelines and regulations

· Determine customer needs & project needs

· Provide excellent customer service

· Ensure that all field programs, systems, and initiatives are being executed at a high level

· Build and foster a performance culture with painting crews to maximize productivity and profitability

· Provide field training and coach painting crews to improve brand delivery and productivity

· Post vendor invoices and ensure accounts are accurate.

· Maintain communication with customers in the various stages of production and work with the Production Manager to efficiently schedule jobs.

· Process customer payments and follow up on accounts receivable.

· Prepare job jackets and communicate with painters

· Attend production meeting and discuss the schedule and get input from salespeople

· Ensure that upcoming jobs are ready for production such as verifying colors and any customer concerns are documented

Office Manager Requirements:

· Experience in leading people and managing business processes

· Ability to handle multiple tasks and activities

· Ability to perform under pressure from time to time

· Customer service mindset

· Excellent written and verbal communication skills

· Ability to navigate software-based platforms

· High school diploma or GED required

· Advanced education degree, coursework, or tech school a plus

· Experience in a construction trade a plus

· Experience managing multiple projects simultaneously a plus

· Must be able to pass a drug screen and background check

Office Manager Benefits:

· Compensation includes a base salary + bonuses

· Cell phone / laptop

· Paid time off

· 401K with company match
Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client. If you’re looking for a “career position” that allows you the ability to not only earn a healthy income, but also focuses on building your skills and advancing your career goals, CertaPro Painters might be a good fit for you!

Job Type: Full-time

Salary: $40,000.00 to $45,000.00 /year

Experience:

• Office Administration: 2 years (Required)

Education:

• High school or equivalent (Required)

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 5PM

This Company Describes Its Culture as:

• Outcome-oriented — results-focused with strong performance culture

Schedule:

• Monday to Friday