Manager-HR

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

For assigned single location within a Mercy region, responsible for day-to-day administration of human resources policies and programs as well as human resources consultancy covering areas such as co-worker relations, safety, recruitment, change management, workforce planning, compensation, benefits, research, etc. Provides high level of customer service to coworkers and leaders as it relates to human resources process and programs. Works under general supervision. May supervise HR Generalists and/or HR Associates.

With limited supervision, conducts investigations for a variety of issues, identifyingappropriate options for management ‘s consideration and assisting leaders in appropriate resolution. Prepares and maintains appropriate documentation and records on all investigations, corrective actions and terminations.

Responds in a timely manner to inquiries regarding human resources policies, procedures, and programs (communicating and supporting human resources services, initiatives, and programs) providing appropriate advice and assistance to co-workers to help them maximize their performance and potential. Provides leaders and co-workers with advice and recommended courses of action on issues of low to high complexity, based on operating guidelines, policies and applicable laws.

Reviews and analyzes local co-worker and operational statistics on productivity, turnover, recruiting, patient satisfaction, employee engagement to identify trends and potential issues within each department. Anticipates future human resources needs and proactively formulates plans to address them.

Participates in process improvement initiatives, working closely with leadership to enhance and facilitate performance improvement. Provides appropriate advice and assistance to leaders and co-workers to help them maximize their performance and potential.

Collaborates with finance, legal, human resources leaders, and others as needed to ensure co-worker relations processes and solutions are effectively vetted and integrated and to help drive and implement change management.

Conducts training sessions as needed to support leaders. Conducts new co-worker orientation.

Other related duties as assigned.

Education: Bachelor’s degree or equivalent experience.

Licensure: N/A
Experience: 7 years experience.
Certifications: N/A
Other: Good knowledge of legal requirements and government reporting regulations affecting human resources functions. Demonstrated high level of competency in the areas of employee relations, selection/recruiting, counseling, performance management, and training. Good computer knowledge and skills. Strong interpersonal skills and decision making abilities.Excellent oral, written, and presentation skills. Strong customer service orientation.Ability to work collaboratively with others.Ability to work with and preserve confidential information. Ability to sustain positive interactions with co-workers at all levels. Ability to travel within region, if needed, to accomplish goals. Typically has direct reports.
Preferred Education: N/A
Preferred Licensure: N/A
Preferred Experience: Experience with change management initiatives desired.
Preferred Certifications: PHR or SPHR is optimal
Preferred Other: Certification in areas of Human Resources, compensation and benefits is desirable.

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.