Key Accounts Vice President Sales and Account Management

Sales management for the UHC Key Accounts responsible for broker/consultant and direct sales to customers in the 100 – 3000+ employee range. Responsible for the overall sale of new business/NBEA and the retention of existing accounts.

Primary Responsibilities:

• Management:
  • Manage and monitor producer and client assignments
  • Manage and monitor book of business assignments
  • Training of sales/AM staff, new hire and ongoing
  • Maintain an acceptable office close ratio per management direction
  • Maintain an acceptable level of persistency in overall book of business
  • Recruit, hire and monitor sales staff
  • Personnel development and management
  • Manage the budget
  • Set office strategy to achieve goals
  • Direct and manage sales and service plans
  • Management reporting
  • Overall office management
  • Approximately 50% of time will be spent in the field
• Relationship Building:
  • Build and maintain key client and producer relationships
  • Develop and maintain key internal relationships
  • Present a positive image of UHG to the marketplace

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Product Knowledge:
  • Detailed understanding of all UHC products, services and solutions across all health plan sites
  • Working knowledge of Enterprise / ancillary product lines
• Healthcare Knowledge:
  • Understands goals, operating principles, strategies and competitive position of UHC
  • In-depth healthcare knowledge, understands important trends
  • Demonstrates knowledge of competitor’s strengths, weaknesses and strategies
  • Understands medical management operations and strategies
• Financial and Underwriting:
  • Understands financing methodologies and strategies (fully insured, ASO)
  • Thorough knowledge of UHC underwriting principles and practices
  • Possesses basic math skills
  • Can explain and justify a renewal rate to customers
  • Understands the drivers of fees and liabilities
• Internal Operations and Capabilities:
  • Understands UHC information systems capabilities and strategies (COSMOS, UNET)
  • Ability to navigate UHC internal departments to produce positive service results for clients and the company
  • Extensive knowledge of internal people, roles/responsibilities and processes

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM