Indirect Process Manager

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

To execute and guide procurement processes that support the strategic goals of the department, relevant stakeholders, and overall organization.

WORK ACTIVITIES/CONTEXT:
Work Activities/Context

• Must be able to meet any physical ability requirements listed on this description.
• May perform other job duties as directed by Employee’s Leaders.
• Procure to pay process
• Has a complete grasp of the details of each step in the typical P2P process: has a basic understanding of typical pain points in the process and how to best avoid/resolve them
• Moderate experience using procurement software to manage P2P process. Able to conduct mild troubleshooting, but sometimes relies on support for less common issues.
• Places and manages purchase orders (POs)
• Tracks outstanding POs against scheduled receipt date and takes appropriate action to resolve as necessary
• Identifies and resolves overdue orders
• Identifies order processes and systems improvements
• Places and manages Spot Buys
• Identifies and resolves Invoice Match Exceptions (IMEs)
• Catalog management
• Close connection/familiarity with current supplier set; familiar with most major suppliers in the industry
• Maintain supplier catalogs to improve ordering efficiency
• Identify opportunities for improvement in catalog management system
• Resolve catalog issues with suppliers as necessary
• Sourcing
• Has a complete grasp of the details of each step in the sourcing process; has a good understanding of strategic procurement methods to maximize value and service levels for the organization.
• Moderate experience using procurement software to manage RF process. Able to conduct mild troubleshooting, but sometimes relies on support for less common issues.
• Identifies and develops sourcing requirements in coordination with the entire cross-functional team
• Creates bid documents
• Drives sourcing process through Ariba platform or other similar methods
• Manages supplier communications throughout sourcing process
• Coordinates supplier demonstrations or product testing
• Conducts effective negotiations designed to creatively work with partner suppliers to maximize value to Southwest
• Identifies opportunities for cost savings and/or efficiencies in sourcing and works with cross-functional team to recommend alternative opportunities.
• Contract management
• Understands the difference between the most common procurement contract types and when to use the effectively.
• Able to make extensive edits to existing contracts; can rewrite sections of the contract based on results of negotiations with suppliers; may require limited support
• Coordinates contract drafting and executes contracts following sourcing events as necessary
• Manages administration of complex contracts and service agreements
• Researches contractual matters, drafts correspondence and notifications, and follows up with relevant stakeholders and customers for resolution.
• Works with legal department to ensure all contracts meet current guidelines
• Develops and refines internal contracting templates and best practices
• Supplier management
• Notifies Strategic function of consistent or systemic problems with a supplier

EDUCATION:

WORK EXPERIENCE:

LICENSING/CERTIFICATION:

• Lean Six Sigma Greenbelt preferred

KNOWLEDGE/SKILLS/ABILITIES/WORK STYLE:

• Attention to detail
• Able to identify problems and drive toward a resolution
• Has organizational skills
• Understands the industry trends and key issues that affect the industry; able to understand how world events will affect industry
• Can communicate with others to deliver and receive necessary information in 1-on-1 or group settings without support from others; can influence others in 1-on-1 or small group settings to achieve a goal with light support
• Created basic plans for individuals or small teams
• Understands the industry trends and key issues that affect the industry; able to understand how world events will affect industry
• Can communicate with others to deliver and receive necessary information in 1-on-1 or group settings without support from others; can influence others in 1-on-1 or small group settings to achieve a goal with light support
• Often presents to executive level management without support from others
• Can do basic research using publicly available relevant resources
• Serves as an informal mentor to others

OTHER QUALIFICATIONS:

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must be at least 18 years of age.
• Must be able to comply with Company attendance standards as described in established guidelines.

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Southwest Airlines is an Equal Opportunity Employer