Improving the health of our community in all we do
Northeast Georgia Health System (NGHS) is a non-profit community health system on a mission of improving the health of our community in all we do. Our team cares for more than 1 million people across the region through four hospitals and a variety of outpatient locations. Northeast Georgia Medical Center (NGMC) has campuses in Gainesville, Braselton, Winder and Dahlonega – with a total of more than 700 beds and more than 1,100 medical staff members representing more than 50 specialties. NGHS also encompasses Northeast Georgia Physicians Group, a multi-specialty group with more than 65 locations, and The Heart Center of Northeast Georgia Medical Center, a cardiology practice with more than 15 locations.
NGHS
Job Summary
The Healthcare Project Manager oversees and ensures the succesful delivery and management of single or multiple well-defined projects and sub-projects of larger programs. This person will use a variety of PMO tools to develop project scope and charter, create project plans, assign and manage resources, plan and successfully implement IT projects, and communicate status and progress to leaders and project teams. The Project Manager oversees all aspects of projects, including scope, work breakdown structures, schedules, resource planning, project planning, risks and issues management, engagement, change management, presentations and briefings, and progress reports. She/he will understand how to define the scope of a project, develop an approach and project plan, faciliate meetings, secure resources, and coordinate the activities of multiple projects within established timeframes. The successful candidate will assess project risks and implements mitigation plans; assess the operational impact of projects, including training, and work with appropriate leaders to ensure readiness. She/he will takes the lead in integrated activities that span operational, clinical and/or technical areas and be responsible for the management and coordination of vendor and 3rd party service provider activities. The Project Manager will interact positively and productively with teams and leaders across the system, at every level and guide operational counterparts in decision making, optimal workflow design and change management needed to support a successful implementation.
Minimum Job Qualifications
A Bachelor’s degree is required. Certification as a Project Management Professional is preferred. The successful candidate will also have at least two years of project management, IT systems, and/or process improvement experience. He/She will have experience with generally known project management software/PPM tools and business process design. Healthcare experience in technical system implementations, operations or delivery required. In lieu of Bachelors degree five (5) years healthcare project management experience may be considered.
Job Specific and Unique Knowledge, Skills and Abilities
1. Must be able to demonstrate the ability to manage workloads and resources.
2. Must be able to demonstrate excellent writing skills for executive communications, proposals and project reporting.
3. Must be able to demonstrate articulate, impromptu speaking skills, meeting leadership skills, conflict management, and team motivational skills.
4. Must be able to function in a dynamic environment subject to impromptu changes in schedules and priorities, remaining calm in difficult situations.
5. “Must have strong interpersonal skills to interact positively and productively with a variety of personnel within the hospital, including administrative and executive staff.”
6. Must have successful experience as a trusted advisor to operations, and working effectively as a team player across multiple functions.
7. Proven ability to interact positively and productively with teams and leaders across the system, at every level.
Essential Tasks and Responsibilities
1. Project management by providing leadership, direction and process control to a team of resources to accomplish a common goal defined by the project scope and objectives.
2. Utilize project software to create tasks, determine resources, estimate hours, define dependencies and manage workload leveling.
3. Partner with operational leadership to clearly define project objectives, scope and project success metrics, in addition to organizing project resources to accomplish the defined objectives.
4. Lead meetings on project planning, operations, implementation, scheduling, project status and project evaluation.
5. Provide project leadership, department management and IT management with project status reports, risk assessment and recommendations for prioritization of resources.
6. Facilitate the completion of project related documentation including, but not limited to: policies and procedures, technical documentation, meeting minutes and decisions.
7. Develop and track project budgets as well as report on budget variances.
8. Provide project planning, project management mentoring and leadership to other members of the NGHS team.
9. Assume for the timely delivery of a fully operational and stable system as well as all activities required for a clean turnover to IT and operational support.
10. Work effectively with operational managers on the allocation of resources, including prioritization of tasks and activities.
11. Takes the lead in integrated activities that span operational, clinical and/or technical areas.
12. Responsible for the management and coordination of vendor and 3rd party service provider activities.
13. Guides operational counterparts in decision making, optimal workflow design and change management needed to support a successful implementation.
14. Demonstrates competence as described in the leadership essentials.
15. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, employee / patient / visitor injuries or accidents, or other safety issues to supervisor or Compliance Office.
16. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
17. Performs other duties and responsibilities as required.
Since first opening its doors in Gainesville in 1951, Northeast Georgia Medical Center has added hospital campuses in Braselton, Barrow and Dahlonega – and become Georgia’s most awarded hospital. Some recognitions include being named to these lists:
America’s 50 Best Hospitals – Healthgrades
100 Top Hospitals – Truven Health Analytics
100 Hospitals with Great Heart Programs – Beckers Hospital Review
America’s Top Quality Providers – Carechex
Atlanta’s Top 150 Workplaces – Atlanta Journal-Constitution
Healthcare’s Most Wired Hospitals and Health Systems – Hospitals & Health Networks magazine
NGMC has also been recognized in recent years as Georgia’s #1 Hospital for overall hospital care, overall surgical care, heart care, orthopedic surgery, women’s care and more.
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