Head of IT Delivery

We have a unique opportunity for someone to contribute their talents and strengths as the Head of IT Delivery

At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.

Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we’ll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.

Our key values – Certainty, Ingenuity and Advantage – drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today’s problems to find tomorrow’s solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.

• A consistent, transparent and efficient approach to the way the IT organization delivers value to the business

• Take overall responsibility for the delivery of IT software change in an agile manner

• Overall leadership accountability and provide oversight and direction for the following key functions: Scrum Masters, Business Analysts and Quality Assurance.

• Managing the activities of the team consistently delivering quality solutions on time, within budget, and scope.

• Managing the portfolio, including tracking, standards, monitoring and updating the status of programme deliverables

• Provide technical leadership, roadmaps, and, direction. Work effectively with Product Owners to ensure delivery against agreed priorities;

• A consistent and strategic approach to the use of information technology across the group.

• Leads the IT Architecture function to develop, maintain and govern. This individual is also responsible for defining the roadmaps, process and architecture governance.

• Financial management and control

WHAT WE NEED FROM YOU

Required:

• Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others.

• A track record of successfully planning, testing, implementing and reviewing all business systems in a centralized and distributed environment, within required timeframes and budgets.

• Knows and explains product features/benefits, understands/sells the full product line, understands customer’s business operations and needs, understands/responds to the competition, understands and applies market knowledge and keeps abreast of new developments.

• Creates and communicates a long-term vision, balances short and long term goals, keeps own and team’s work aligned with overall goals, understands the market and can predict change, understands the industry and the competition, creates and adjusts strategic plans.

• Lead on building positive relationships with the key stakeholders in the business, ensuring that strategy and service develops to meet business needs.

• Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.

• Understands specialty equipment, keeps knowledge up-to-date, is a technical resource for others, follows technology practices and standards.

KEY QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10+ years project delivery experience with significant progression of responsibilities;

• 10+ years of people leadership with examples of ability to build high quality teams;

• Enterprise architecture experience collaborating directly with business partners to ensure architectures deliver on business objectives

• Experience managing the product lifecycle and the ability to build business cases around this

• Excellent interpersonal communication skills providing the ability to present and explain information in a way that establishes rapport, persuades others and promotes understanding and consensus

• Process driven especially developing and improving administrative procedures

• Sound application of Microsoft Office tools particularly Excel, Word, PowerPoint and Project

• Knowledge of product environment and business
• Flexible approach to work, including hours

• Dedication to deliver to deadlines

• Self-motivation and initiative

• A mature outlook

• An ability to learn on the job

• A team player

• Attention to detail

• Motivated to provide a quality service

• TOGAF

• Agile Delivery

• Microsoft Technology Stack

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the environment is typical of an open office environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

REWARDS AS UNIQUE AS YOU

• A choice medical insurance plans designed to meet your needs

• Dental & Vision insurance

• Life & Disability insurance

• Flexible spending and health savings accounts

• Employee Stock Purchase Plan

• Paid time off – You’ll accrue 3 weeks your first year!

• Nine Holidays

• $1,000 Employee Referral Program

• Wellness programs

• Matching 401(k)

• Tuition Reimbursement

• Banking and investments plans

• Rewards and recognition programs

• Employee discounts for wellness, auto & homeowners insurance, wireless service and more…

To learn more, visit us at http://www.computershare.com/mycareer.

Your career is waiting.

Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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