General Manager

Amazing Lash Studio is the industry leader for Eyelash Extension services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

Amazing Lash Studio Manager Benefits

· Competitive pay and bonus structure

· Seniority Bonus

· Paid Time Off (PTO)

· Free and discounted services

Manager Responsibilities

· Act as the general manager / operations manager of the Amazing Lash Studio: Manage and oversee all aspects of studio operations.

· Operations manager duties include ensuring a high level of service, and execution of organizational standards.

· Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed

· Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.

· Assists Franchisee in setting and achieving overall studio goals: membership and retail sales goals, stylist goals

· Consistently creates a friendly environment for our guests by greeting, assisting, and quickly responding to customer questions and needs

· Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.

· Provides strong leadership / management presence

· Maintains quality service by enforcing organization standards

· Coaches and trains sales associates / customer service and esthetician and cosmetologist staff on the sales and operations process

· Manages sales associates / customer service and esthetician and cosmetologist staff and schedules

· Inventory management

· Maintains an impeccable and clean studio

We are looking for a manager who:

· Experience in management including but not limited to experience as a sales manager, operations manager, or general manager.

· Has excellent leadership, general manager, and sales manager skills; ability to lead team in an organized and efficient way ensuring operations runs smoothly.

· Implement structure, policies, and procedures.

· Customer Service oriented

· Ability to identify and problem solve, set expectation, goals, and delegate

· Strong verbal and written communications skills

· Possess strong interpersonal skills to communicate with confidence to both internal personal and external customers

· Must be an excellent organizer and problem solver with strong project management skills

· Ability to work a minimum of 40 hours per week

· Must be able to work flexible days and hours; including nights, weekends, and holidays

· Competent trainer and motivator

· Millennium Salon Software experience a plus

Apply today to see if Amazing Lash Studio® is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Job Type: Full-time

Experience:

• Management: 2 years (Required)
• Sales: 2 years (Required)
• general manager: 2 years (Required)
• Leadership: 2 years (Required)

Work authorization:

• United States (Required)