$39.54 – $52.39 an hour
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Environmental Science, Public Administration, or Business Administration, plus six (6) years of experience in a related field, including four (4) years of experience in a supervisory capacity.
The Water Conservation Division Manager will be responsible for leading a team of 20 staff members, both direct and indirect reports, in providing conservation services to AW customers to reduce water usage in an effort to meet established peak day water use goals. This individual is also responsible for pursuing new water conservation technologies and supporting the Water Forward plan.
Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.
When completing the City of Austin employment application:
A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications.
A résumé and cover letter are required, but will not substitute for a complete employment application. Do not use the phrase, “see résumé” to complete your employment application or answer supplemental questions. That will be considered incomplete. Incomplete applications will not be considered.
Pre-Employment Requirements
If you are identified as a top candidate, verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
Candidates must pass a Criminal Background Investigation prior to confirming a start date.
All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises.
$39.54 – $52.39
Monday – Friday, 8:00 am – 5:00 pm
Hours may vary based on business need.
- Experience managing large teams in a field related to conservation and/or environmentalism
- Experience managing a division budget of $3 million or more
- Experience using performance measures and dashboards to facilitate strategic planning and goal setting
- Experience leading cross-functional efforts to devise public policy related to water conservation, working with internal and external stakeholders, including executive level staff
- Experience researching, gathering, and preparing relevant information to be presented to stakeholders in various formats including policies and procedures, public education, presentations and reports to Board, Commissions or Council
- Ability to understand regulatory code language and experience working in a regulatory environment
- Experience assisting in or responding to media requests and offering input to media interviews and other communications
- Experience in managing customer complaints
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Oversees, plans, develops, and implements water conservation programs and policies.
- Coordinates water conservation program activities with various Local, Regional, State, and Federal agencies and municipal boards and commissions in order to promote conservation.
- Performs budget development and execution, management of contracts, and service delivery.
- Participates in the development of long-term strategic goals related to water conservation efforts, and recommends changes to City codes relating to water management.
- Leads a cross-divisional Effective Utility Management Customer Service Satisfaction Team to develop long-term strategies to improve quality and customer service satisfaction.
- Serves as primary liaison with City of Austin stakeholders to structure and facilitate restorative measures to solve immediate customer high water bill issues to make customers whole.
- Reviews and analyzes data of water supply and demand in order to promote and validate current and proposed conservation programs.
- Reviews and analyzes meter to bill data to identify and resolve problem areas in the meter and billing systems, and evaluates future technology to develop proactive and preventive policy improvements.
- Assists the Public Information Office with marketing and education of water conservation programs.
- Interprets public input and recommendations to evaluate conservation initiatives.
Responsibilities
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of industry trends regarding conservation initiatives.
- Knowledge of applicable processes, techniques, and methods.
- Knowledge of Federal, State, and Local laws and ordinances governing water use and conservation.
- Knowledge of supervisory and managerial techniques and principles.
- Skill in planning, organizing, and managing multiple complex projects concurrently.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in handling conflict resolution.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.
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