Director, Engineering Operations, BluVector

Job Summary:
Responsible for directing and implementing the strategic and financial
operations of all Engineering Departments by creating budgets, providing
strategic operational direction, and ensuring organizational
effectiveness. Monitors compliance with corporate and division customer
service standards, policies, and procedures. Implements and promotes a
customer-driven service culture. Acts as a champion through continued
focus on proactively identifying and addressing processes impacting
engineering. Provides leadership and direction for team which may
include multiple functional areas. Develops and implements strategy for
functional area(s). May have responsibility for developing and managing
budget.

Employees at all levels are expect to:

• Understand our Operating Principles; make them the guidelines for how

you do your job

• Own the customer experience-think and act in ways that put our

customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services

• Know your stuff-be enthusiastic learners, users and advocates of our

game-changing technology, products and services, especially our digital
tools and experiences

• Win as a team-make big things happen by working together and being

open to new ideas

• Be an active part of the Net Promoter System-a way of working that

brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers

• Drive results and growth
• Respect and promote inclusion and diversity
• Do what’s right for each other, our customers, investors and our

communities

Core Responsibilities:

• Prepares Technical and Engineering budget and manages all expenditures

and capital projects associated with the technical department to
operate within budget guidelines.

• Facilitates Technical and Engineering leaders to meet goals and

projects.

• Monitors technical performance to comply with all industry and Company

technical requirements.

• Ensures that regional service, governmental and franchise demands are

met effectively and efficiently through organizing, planning, scheduling
and dispatching of staff and equipment.

• Ensures competence and continuity of qualified staff through optimum

selection, development, appraisal and motivation techniques in
accordance with the system EEO policy and appropriate policies and
procedures.

• Functions as a chief technical resource to leadership team to assist

in Technical and Engineering planning and decision making.

• Develops and maintains good relations with public and governmental

agencies.

• Ensures that industry standards are consistently met and that

technical operations comply with Company, OSHA and other applicable
safety programs.

• Meets all quarterly objectives associated with position.
• Consistent exercise of independent judgment and discretion in matters

of significance.

• Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

• Other duties and responsibilities as assigned.

Job Specification:

• Bachelors Degree or Equivalent
• Engineering, Computer Science
• Generally requires 10+ years related experience