Business Operations Manager

The Company – North Boise Realty:

North Boise Realty, LLC a small real estate company working under the Keller Williams Realty Boise brokerage. Serving most of the Treasure Valley and specializing in downtown Boise, The North, and East End as well as the Boise Foothills. Our team currently consists of 2 full-time Realtors®, a part-time Assistant and Graphic Designer. We are among the top producers in our field with over 20 years experience in real estate. Our vision is to continue providing the best service available to our clients, grow our individual production, hire and train new agents and increase our luxury real estate sales. We have a passion for conservation and do our best to incorporate ecologically minded business practices.

Business Operations Manager – The Role:

The Business Operations Manager serves as a critical hybrid role in daily business operations. This role will report directly to the team lead, implementing the systems and marketing plan created over the past 2+ years. They will provide full-cycle recruiting activities, general administrative office functions while assisting in growing the agent team. Assist with implementing and managing the marketing campaigns that move people through each stage of our sales & marketing funnels and deliver more highly qualified leads to our agents. Most important, is our follow-up systems. You will be required to analyze and organize the current systems making a streamlined and efficient process anyone can follow.

The ideal candidate is analytical, able to assist with business management and business development, managing lead Realtor’s daily schedule, ensuring operational compliance is followed and address administrative issues. They must be highly organized, have a mature work ethic with a calm demeanor. Position requires the ability to perform multiple tasks, quickly learn new systems and be competent with systems & project management. Must have extensive experience and be comfortable with technology, Mac and Microsoft based software.

Tasks include: Managing the real estate team, marketing plan implementation, creating and follow-through of lead management systems, and management of online business presence.

Responsibilities:

• Provide assistance to all levels of employees in resolving job, performance-related, general employee relations situations or issues.
• Schedules collaborate and performs weekly team meetings to review best practices, team production, and follow-up
• Performs general office duties
• Assists in administering, updating, and maintaining company policies and procedures in compliance as well as applicable state and federal laws and regulations.
• Assist in the development of marketing campaign strategies and planning
• Performs other duties and projects as assigned
• Identify efficiency improvements in team systems and bring new ideas to the table; work with the team to implement
• Review and revise current listing processes in the Standards of Practice manual
• Layout team building and business planning activities

About the Candidate:

• Highly organized and able to prioritize under pressure
• Strong written and verbal communication skills
• Flexible self-starter that thrives in a fast-paced and rewarding environment
• Able to demonstrate initiative, professionalism, and attention to detail
• You are team-orientated and possess relationship-building skills, and have a creative problem-solving attitude
• Positive attitude, with an appetite for personal and professional development
• Ability to multitask in a fast-paced environment and anticipate that there will be last-minute changes
• Able to work strategically but can also roll up your sleeves and drive new opportunities across the line with detail and rigor
• CRM & Marketing Automation systems
• You know how to get things done on any level
• You are good at bringing clarity when given many different or differing ideas
• You’re not afraid to state your mind and equally do not get your feelings hurt easily in a professional environment
• Work cross-functionally and leverage the team’s strengths and experience, while focusing on the overall success of the team
• You will keep clients informed and updated on each step of the process

This Company Describes Its Culture: Most importantly, fun! Professionally exceptional, sincere and driven.

Salary Benefits Schedule:

Monday through Friday, occasional hours on weekends, 35-45 hours per week

• $40,000 – $45,000 annual salary
• Paid vacation
• Flexible schedule
• Parental leave
• Professional development opportunities

Education:

• Bachelor’s Degree (Preferred)

Job Type: Full-time

Salary: $40,000.00 to $45,000.00 /year

Education:

• Bachelor’s (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Benefits:

• Paid time off
• Flexible schedule
• Parental leave
• Professional development assistance
• Tuition reimbursement

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply