Staffing Manager

Home Care Assistance East Setauket, NY is seeking an experienced Staffing Manager to join their Team!

The Staffing Manager staffs cases, hires & trains our caregivers, oversees their work and performs site visits to assure employee & client satisfaction.

We are a dynamic small team in a fast-paced environment so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably within the home care or other healthcare related field. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.

Responsibilities include:

• Answering & triaging calls from caregivers, clients and prospects

• Opportunity to use and further develop skills / expertise team-based culture (“what we can achieve together”)

• Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments

• Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies

• Ability to do on-call rotation for after business hour calls and scheduling modifications

• Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions

• Recruiting, screening, interviewing, hiring of caregivers and performing employee trainings and orientations

• Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities

• Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees

Requirements of this role:

• Staffing, recruiting and training experience within the home or health care industry preferred

• Excellent verbal and written communication skills

• Quick learner, detail oriented and resourceful

• Tech savvy, comfortable with heavy email, spreadsheets, Microsoft Office & Google products

• Comfortable with text messaging

• Must be a problem-solver and be a team-player

• Self-starter and able to shift gears at any given time

• Ability to have fun while working in a fast-paced environment!

• Prior Home Care experience a plus!

Perks of being on our Team:

• Opportunity to be a part of an Award Winning and Growing company!

• Opportunities for change and new things to learn

• Competitive base salary

• 401k with a company match

• Health Benefits

• Company paid life insurance

• PTO and sick days

• Company sponsored cellphone and laptop

• Supportive, fun team-work environment and more!

Home Care Assistance is one of the fastest-growing home care agencies worldwide, and we are currently seeking the best professionals to become a part of our expanding team. Our mission is to Change the Way the World Ages, and to this end, we work together to raise the standard of in-home care for older adults. As a company, we uphold business best practices and support our team members with a competitive benefits package, professional development opportunities and meaningful work. This loyalty and commitment to our people has helped us become a leading provider of non-medical in-home senior care!

If this sounds like a great match, apply today! We’d love to hear from you!