Operations Director (SoNYT)

Operations Director

About The School of The New York Times & Summer Academy

Highly innovative and critically acclaimed, The School of The New York Times (the School) provides a comprehensive set of educational offerings for pre-college aged students and adult learners. Whether through in-person or online courses, students attending these programs hone their skills, discover their passions and explore how their studies excel them professionally. Drawing on unequaled expertise and unrivaled access, the programs of the School provides seminal formative experiences, giving students expanded vision and focus, while serving as the foundation for success in their future studies and in life itself.

Held in New York City and Washington, D.C., Summer Academy (SA) provides an immersive environment during 2-week terms, in which students from across the globe learn, investigate and explore while having fun and discovering friends, mentors and instructors who share their interests.

Position Purpose

Operations Directors work behind the scenes to ensure the facilities of the campus are top notch and the distribution of meal vouchers, subway cards, and supplies are effectively managed and tracked. In addition, Operations Directors are the primary points of contact for when students move in and move out. Operations Directors manage Operations Coordinators and Program Assistants.

Essential Duties and Responsibilities

Specific duties and responsibilities include the following. Other duties may also be assigned.

• Coordinate with campus staff on a regular basis to place work orders, assign classrooms, and cleaning schedules
• Manage the turnover of student rooms in between terms and make sure rooms are cleaned in advance of new students arriving
• Assign 100-400 students to roommates in advance of their arrival using online resources
• Ensure all students have campus ID, room key, and swag on day one of arrival
• Track the distribution of resources ranging from meal vouchers to medical supplies
• Assign staff schedules to provide coverage on a 24-hour basis
• Ensure protocols are followed for ordering supplies

Education, Work Experience

Our ideal candidate would meet or exceed the following qualifications:

• Bachelor’s degree or currently in college
• 3+ years of job experience working with youth in summer camps, boarding schools, or residential halls on a college campus
• Enthusiastic about working with youth between the ages 15-18
• Effective communicator on the phone, in person, and online
• Can recognize an issue and address it in a timely manner
• Curious about the city and comfortable exploring it with students

Position Benefits

This position offers the following:

• An opportunity to work with a passionate team of diverse people;
• Housing and meals are provided;
• Subway card to cover all your travel;
• The city is very much part of our learning environment. Staff attend Broadway shows, local attractions, and chaperone boat cruises every term;
• Salary of $13,000 (11 weeks)

During Summer Academy you can expect to be welcomed to an inclusive environment that emphasizes continual improvement, open communication and collaboration. Staff will attend a week-long training where bonds of formed, policies are shared, and scenarios are covered. We are proud have personalities on campus that are as diverse as the cities we operate in!

Dates

Operations Specialists move into the residence halls on May 26, 2020 in preparation of training, which begins June 1, 2020. Students arrive on campus June 7, 2020 and leave on July 31, 2020. Operations Specialists will be expected to be available for the full period between May 31 and August 1, 2020; Operations Specialists will move out of the dorms before noon on August 1.

Physical Demands

The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of his/her job. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit, stand, walk, travel up and down stairs, crouch, stoop and reach.
• Ability to lift to 25 lbs.

• Required: All applications must include Cover Letter and Resume uploaded for consideration for this role.