The Office Manager’s role involves office and human resource management of Briva Health offices in Minnesota. He/she will organize and coordinate office administration and procedures, to ensure organizational effectiveness, efficiency and safety.The Office Manager is responsible for supervising multi-site staff, managing staff schedules, developing intra-office communication protocols, streamlining administrative procedures, inventory control, employee relations, performance management, staff onboarding, human resource policy implementation, and recruitment.
We are seeking an experienced professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and human resource related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting offices of diverse people from minority and immigrant communities.
Responsibilities include:
- Implementing office policies by setting up procedures and standards to guide the operation of the office
- Ensure that results are measured against standards, while making necessary changes along the way
- Recruiting staff for offices and providing orientation and training to new employees
- Ensure top performance of office staff by providing them adequate coaching and guidance
- Oversee performance planning and review
- Remain updated on technical and professional knowledge by attending educational workshops, joining professional associations, building networks with fellow professionals and reviewing of industry publications
- Ensuring office financial objectives are met by preparing annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise
- Coach, mentor and discipline office staff
- Oversee adherence to office policies and procedures
- Analyze and monitor internal processes
- Implement procedural and policy changes to improve operational efficiency
- Prepare operational reports and schedules to ensure efficiency
- Coordinate schedules, appointments and bookings
- Review and approve timesheets and contractor invoices
- Monitor and maintain office supplies inventory
- Review and approve office supply acquisitions
- Handle customer inquiries and complaints
- Manage internal staff relations
- Maintain a safe and secure working environment
Required Qualifications:
- Bachelorâs degree in Business, Human Resources or related field
- 3 years+ experience in office or human resource management
- Knowledge of office management responsibilities, systems and procedure
- Excellent time management skills and ability to multi-task and prioritise work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- Proficient in MS Office and Google Drive
- Knowledge of accounting, data and administrative management practices and procedures
- Knowledge of clerical practices and procedures
- Knowledge of human resources management practices and procedures
- Knowledge of business and management principles
- Computer skills and knowledge of office software packages
Job Type: Full-time
Additional Compensation:
- Bonuses
Work Location:
- One location
Schedule:
- Monday to Friday
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