Field Manager

The Shield Companies ( Ecoshield, Omnishield, Proshield ) are a fast-growing residential pest control service provider. We are currently seeking a Field Manager to join our team of professionals in Our Chantilly Virginia location. We’re seeking energetic candidates who enjoy creating and managing systems, hands-on problem-solving, physical and technical work, and have a passion for exemplary customer service. You will coordinate and train a team of technicians to deliver a world class pest control service to our valued customer base. The work is fast-paced, multi-faceted, engaging, and challenging. As part of a growing company there will be opportunities for upward mobility.

Job Overview:

· Must be committed to the culture of always delivering a 5 star customer experience. Our leaders will be responsible to help all team members adapt and deliver on that culture and vision

· Help scale a fast-growing pest control company

· Must be willing to perform field training for our current and new technicians

· Have the mentality to also lead by example

· Provide customers with an unforgettable customer service experience

· Develop “Raving Fan” systems for customers and employees

· Maintain customer accounts

· Work in unity with local management and partners.

· Be Familiar with State Laws and Regulations with the Pest Control Regulation Agency

· Be willing to still run a route as needed

Job Requirements:

· MUST hold a high level active State Pest Control License (the license level requirements vary according to state department of agriculture regulations)

· MUST have experience hiring and training technicians and willing to convey the company’s mission of enhancing the quality of life for each customer and employee.

· Impeccable customer service skills, effective listening skills, and possess strong problem solving skills.

· Fleet management experience is preferred.

· Ability to learn concepts and pest control industry related technical information.

· Beaming positive attitude and adaptability.

· MUST have conflict resolution experience

· MUST have an excellent skillset to identify and resolve customer concerns both in person and over the phone.

· MUST have a customer retention knowledge and background

· Hold an active driver’s license with a clean driving record. (Must pass our MVR check)

· Must pass a background check

· Must Pass a drug Screen ( We also do random drug testing)

Compensation:

· Salary Base

· Monthly performance bonus depending on team performance

· Comprehensive Company Benefits: Medical, Dental, Vision, Life

· Paid Vacation

· Paid Sick Time

· Company vehicle

· Company gas card

· Company credit card

· 11 Paid Holidays – Industry Best! (New Year’s Day, Presidents Day, Memorial Day, Fourth of July (1/2 Day), Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, Day after Christmas, New Year’s Eve.)

· Sales commissions available for Field Managers

· Opportunity for continued growth to the next step!

We work Monday through Friday with some Saturday’s and some holidays. Sales ability is a bonus and our employees are rewarded for their efforts.

Come be a part of this Dynamic Dream Team, The Shield Companies are a fast growing and innovative company where great things are happening!!

The Shield Companies are ready to change your life!

Additional Compensation:

• Commission
• Bonuses

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off