Customer Service Representative / Manager Trainee

Company: Superior Cleaners and Tailors Inc.
Location: Newtown, CT 06470

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Superior Cleaners and Tailors is a full service dry cleaning and laundry business. We are family owned and operated and have been in business for over 50 years with 9 convenient store locations.

We are looking for honest, responsible, highly motivated people who want to be a part of a growing business.

We have both part time and full time positions available in our 9 convenient store locations.

Duties & Responsibilities:

  • Meet and exceed the customer’s experience and satisfaction
  • Take control of daily store operations including: customer relationships, inventory management, complete necessary compliance work
  • Cultivate an environment of Superior Customer Service
  • Proficiency in operating the business point of sale software
  • Proper handling and care of customer’s clothing
  • Answer and take phone messages
  • Assist in all business operations as needed
  • Maintain the proper cleanliness and physical appearance of the store

Qualifications and Skills:

  • Positive, can-do, and take ownership attitude
  • Trustworthy and responsible
  • Prior work experience in retail, customer service or management
  • Basic computer skills
  • Ability to accurately and efficiently follow directions
  • Excellence in oral and written communication skills
  • Escalate and communicate customer requests and issues to management

Job Types: Full-time, Part-time