Vice President of Operations

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Company: Hayes Locums, LLC
Location: Fort Lauderdale, FL 33308 (Coral Ridge Country Club area)

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Overview & Benefits

Hayes Locums is the “Fastest Growing Staffing Firm in South Florida,” and we are seeking an innovative, dynamic servant Leader to join our executive leadership team as the Vice President of Operations. The VP of Operations will create and execute company strategy to ensure excellence in our service divisions, synergize our service and sales teams, ensure process efficiencies and develop top talent to scale Hayes Locums.

Responsibilities

  • Grow and refine our service and operational processes to support rapid business growth
  • Maintain a culture of servant leadership, focusing on developing our people and processes to serve both our internal and external clients
  • Collaborate with leaders throughout our business. Working with Sales, IT, HR and Legal to improve operations across the organization
  • Recruit, select, train, develop, and motivate support teams to maintain the rapid revenue growth the company is experiencing
  • Learn and understand the entire placement process of a locum tenens provider
  • Build, coach and maintain a pipeline of leaders to maximize company’s accelerated growth. Create an environment in which others are motivated to remain with the organization
  • Demonstrate ability to meet both financial and non-financial goals for a variety of service lines.
  • Demonstrate being a driver and implementer of change.
  • Inspire others to face challenges. Lead by example.
  • Be a gracious leader, always willing to listen and push the company and others to be their best.
  • Keep teams focused on the organization’s key initiatives and priorities
  • Evaluate services and strategies affecting the business and use the information to effectively design and implement strategic plans to achieve a competitive advantage
  • Serve as a member of the senior leadership team to help resolve problems and facilitate improved working relationships, both internally and externally
  • Analyze employee and customer feedback data to diagnose business strengths and weaknesses to develop solutions to implement appropriate changes to business processes
  • Analyze financial and business activity to implement change and allocate resources appropriately
  • Participate in the development and execution of the formal divisional budgeting process

Qualifications

  • Bachelor’s Degree
  • Minimum of 10 years of leadership experience with multi-level and cross-functional teams, leading and developing senior level management in the staffing industry
  • Experience in leading a team of +100 or more
  • Proven success of driving customer service excellence by operating on a customer-centric model
  • Analytical thinker with expert ability to gather information, evaluate, develop solutions, and pivot based on data and trends
  • Demonstrated success in process improvement in a high growth organization
  • Experienced financial and strategic planner with ability to manage multimillion-dollar budgets
  • Servant Leader with high emotional intelligence
  • Efficient, motivated self-starter that is deadline driven and efficient
  • Loves details and process improvement
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.