Job Description
Xanitos, Inc. is a management company that provides hospital housekeeping, patient transport, and central laundries services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
We are seeking a Regional Director for out Northeast Region. This position will report directly to the Executive Vice President of Operations.
As a Regional Director you will serve as the primary representative of Xanitos for the Northeast operating division. The incumbent is responsible for successfully coordinating and directing all activities within the assigned region through Account Managers to ensure the highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals, and future business growth.
WHAT WE LOOK FOR IN A REGIONAL DIRECTOR:
- Strong leadership skills and experience leading and managing teams
- Customer service minded individuals
- Strong communication skills
RESPONSIBILITIES:
- Ability to manage the financial results of the region including development of the business plan, financial forecasts, productivity and staffing plans, and budget. Analyze and interpret financial data and weekly operating reports for trends impacting the business. Initiate corrective action as needed.
- Demonstrated track record in supporting the business development team in client pricing surveys and new account presentations. Maintain an awareness of competition in the marketplace and its potential impact on Xanitos business.
- Strong commitment to service and quality standards as well as client satisfaction. Ability to take the lead in client communication regarding Xanitos programs and services as well as performance under the contract. Provide feedback to management as needed on unique client requirements and opportunities to expand the client relationship.
- Demonstrated experience in coaching, motivating, developing, and leading a team. Knowledge of human resource policies and practices, including development of staffing plans, employee relations, training, safety, EEO, benefit administration and succession planning.
- Act as a champion of the Xanitos corporate goals and objectives, serving as a positive role model for employees throughout the region.
Job Requirements
Job Type: Full-time
Work Location: Candidate must reside or be able to relocate to the Greater Philadelphia area.
EDUCATION:
- Four year college degree or equivalent work experience
- High school diploma or equivalent. Two to four years supervisory experience in EVS or service-related field with high customer/client contact required
COMPUTER SKILLS:
Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
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