IT Project Manager

Under the leadership of the IT Director, the IT Project Manager is responsible for the coordination of resources necessary to ensure successful, on-time completion of complicated deployments. This includes not only infrastructure tasks, but also the creation of new software products. Experience with the full Software Development Life Cycle (SDLC) is a must. The IT Project Manager must be able to focus on business strategy and agility and not on technology for technology sake.

Role and Responsibilities:

• Manage complex projects/programs from design and development to production.
• Define requirements and plan project lifecycle deployment.
• Define resources and schedule for project/program implementation.
• Create strategies for risk mitigation and contingency planning.
• Plan and schedule project deliverables, goals, milestones.
• Manage conflict within group.
• Coordinate with in-hours Business Analysts.
• Efficiently identify and solve project issues.
• Demonstrate leadership to define requirements for project risk.
• Develop Requests for Proposals (RFP) for external services.
• Coordinate with Knowledge Systems Management Specialist.
• Design and maintain technical and project documentation.

Personal Attributes & Special Requirements:

• Strong organizational, presentation, and customer service skills.
• Follow directions and work efficiently in a fast-paced environment.
• Customer service focused, team-oriented, and an active listener.
• Organized, proactive, logical, ability to multitask and negotiation skills.
• Ability to effectively manage constructive conflicts.
• High level problem solver with the ability to see the big picture while maintaining attention to detail.
• Highest level of ethics and ability to maintain confidentiality.
• Dependability in terms of attendance and exceptional work products.
• Flexible, highly self-motivated, and works well under pressure.
• Ability to respect the reporting structure in a corporate environment.

Qualifications and Education Requirements:

• Minimum 5 years of experience developing, coordinating and/supporting IT business processes.
• Agile certification highly preferred. Project Management Professional (PMP) a plus.
• Familiarity with a variety of technical platforms/methodologies.
• Bachelor’s Degree in Engineering, Technology, or related field.
• Expertise in efficient time management and deadline driven accountabilities.
• Great communication skills.
• Successful track record of managing enterprise software development projects a must.
• Good knowledge of ITIL or ITIL Foundation v3 certification preferred.