job description:
Position: Head of US Broker Relations
Reporting to: Head of Field
Location: New York, White Plains, Atlanta or Chicago
Travel: 40-50%
The Head of US Broker Relations is a highly visible role responsible for developing and managing relationships with regional and national wholesale and retail brokers. This role will work closely with the Head of Field to implement and execute broker strategies as well as work with Regional Executives to seek out new broker relationships, business opportunities and alternative revenue streams.
Key Responsibilities:
Relationship Management
- Develop and manage relationships with carrier management departments and senior leaders at regional and national wholesale and retail brokerages in the United States with the goal of improving profitable growth and the quality and quantity of business opportunities.
- Identify, assess, clarify and validate broker needs for new products and services.
- Lead joint Hiscox/broker strategic account planning for the regional and national wholesale and retail brokerages.
- Develop mutual performance objectives, financial targets and critical milestones.
New Business Development
- Develop a pipeline of new business opportunities from the regional and national wholesale and retail partner broker network to support Hiscox regional teams and Alternative Distribution.
- Partner with Regional Executives to contribute to the overall regional business strategies.
Agency Management
- Lead the Agency Management function in order to develop, implement and execute the Hiscox USA Agency strategy. Work closely with the Legal and Compliance teams to develop terms of business agreements, performance metrics and commission agreements among many other operational needs.
- Drive the broker mapping process with a focus on highlighting success and identifying areas where change is recommended.
Please provide a cover letter and resume which clearly communicates that you are the person to take on this challenge at Hiscox USA. Here are some of the requirements we would ideally like to see:
Requirements:
- Minimum of 8-10 years progressive experience in multiple facets of broker/client management in an underwriting environment.
- Proven ability to exercise sound judgment and strong problem solving skills.
- Proven client management skills a must.
- Must demonstrate the ability to effectively present information and respond to questions from clients and internal business partners.
- Demonstrated management experience with a focus on customer service.
- Strong leadership and project management skills.
- Must have effective verbal and written communication skills and demonstrate the ability to work well within a team. Able to interact and create positive working relationships with all levels of internal and external stakeholders.
- Proficient in MS Office products (Word, Excel, PowerPoint and Outlook).
- Bachelor’s Degree or higher in relevant business skill.
person specification:
Hiscox Values
At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.
Courage: Dare to take a risk
Human: Clear, fair & inclusive
Ownership: Passionate, commercial & accountable
Integrity: Do the right thing, however hard
Connect: Together, build something better
What Hiscox USA Offers
- Competitive salary and bonus (based on personal & company performance)
- Comprehensive health insurance, Vision, Dental and FSA
- 401(k) with competitive company matching
- 24 Paid time off days
- 10 Paid Holidays
- Paid sabbaticals after 10 years of service
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary fruit and drinks
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength – all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox US
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 6 major cities – New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and wesupport flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
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