Director of Operations

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Company: Strategic Security Corp
Location: Commack, NY 11725

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Position Overview
Strategic Security (SSC) is a nationwide leading provider of security guard services, executive protection, intelligence, consulting, investigative services. SSC has an immediate job opportunity for a Director of Operations to work in our Commack HQ for support for our local and nationwide client locations. As an Director of Operations, you will be responsible to:
Manage and direct all operational, financial, administrative and staff activities for corporate operations nationwide. Build teams and retain profitable business growth through collectively working other managers. This also includes leading the delivery of services through a team of managers: Account and/or Operations Manager(s), Support Staff as appropriate to size (recruiter, trainer, administrative assistant, support manager, etc.)
  • Deliver world class customer service to all employees, customers and ensure that all co-workers and staff do the same.
  • Build Strategic Security’s business, reputation and profitability through vendor relations and excellent customer service to our clients.
  • Oversee and manage operational, account overtime, scheduling, recruiting, training, etc.
  • Generate new business verticals through partnership with emerging technologies.
  • Coach, counsel and develop personnel.
Qualifications

Education, Licenses and Certifications Required

  • Possess a Bachelor’s degree or equivalent experience such as
  • Retired Law Enforcment or Former Military
  • Possess a security guard license

Experience Required

  • Possess at least 5 years of general management experience in a large Contract or proprietary security service company.
  • Proven track record of excellence in customer service and financial management (awards, top rankings, etc.)
  • Superior, world class interpersonal and communication skills as well as solid writing skills
  • Dedication to high quality customer service delivery and integrity through proven client and customer relationships
  • Proficient in web-based applications, computer systems and programs (Microsoft Word, Excel and PowerPoint), to effectively edit and create reports, database entries and presentation materials.
  • Highly effective leader with the ability to build strong relationships internally with all levels of the organization and manage under difficult service delivery timeframes
  • Willingness to attend professional networking or community events in the evenings
  • Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement.
  • Maintain confidentiality of all information and data.
  • Keep records and prepare accurate and timely feedback / reports as required.
  • Ability to deal with internal and external customers and perform multiple tasks simultaneously in a timely and professional manner.
  • Ability to work in a team-oriented management environment while focused on results.
Key Competencies
Customer focus, problem solving, conflict management, time management, command presence, proven leader, timely decision making, integrity, motivating and directing others