Assistant Director, Accessibility Services

S0357P FSS Student Servics Officr III

The Accessibility Services Office (ASO) is responsible for providing accommodations for students with documented disabilities enrolled in the programs and Schools of Continuing Education at Harvard University. The provision and determination of eligibility for accommodations, Accessibility Services Office fulfills the university’s legal responsibilities under section 504 of the Rehabilitation Act and the Americans with Disabilities Act Amended Act (ADAAA). A sampling of accommodations might include alternative-format textbooks, note-takers, exam accommodations, academic counseling, and various forms of assistive technology. The ASO serves as a single entry point for students within the Division of Continuing Education who require accommodations in their academic courses and, when appropriate, co-curricular student life, including housing and residential life accommodations. ASO collaborates with other Harvard offices and schools to ensure that students with disabilities have equal access to facilities and activities on campus.

Position Overview
Reporting to the Manager of the Accessibility Services Office, the Assistant Director will be an integral part of the Accessibility Services Office team. The Assistant Director has direct responsibility to determine disability status, eligibility for accommodations, and decision-making regarding reasonable and appropriate accommodations for individual students.

The position will support the ASO through direct decision making and direct service to (approximately 600 traditional and non-traditional) students annually, through in-person and technologically assisted meetings.

Duties include but are not limited to:

• Develop appropriate curricular and co-curricular accommodation/modification plans based on functional limitations created by individual conditions, a subset of approximately 600 students per academic year.
• Participate in the interactive process for new students.
• Reviews student documentation, synthesize information to develop reasonable accommodation plans; ensures documentation meets standards established by DCE; makes decisions related to accommodation requests; monitors services and re-evaluate as needs and courses change.
• Hires, supervises and trains exam proctors in collaboration with the Accessibility Coordinator(s)
• Collaborate with faculty and departments in the effective, required, and timely delivery of academic materials; confirm accommodation implementation and effectiveness throughout each course
• Support the ASO team and Director through on-going student support, development of policy and procedures, and overall office functionality.
• Other duties as assigned

• Develop and implement programs to enhance the quality of the student experience; manage processes, outreach, content and finances
• Act as a primary advising resource for students and faculty program requirements, academic degree progress, leaves of absence, cross-registration, adviser selection, and quality of life
• Manage events and conferences including developing content, structure, and publicity, coordinating with other Harvard offices and groups, and managing logistical details
• Advise student organizations on a variety of matters including risk reduction strategies, safe alcohol management, budgeting and goal setting
• Produce and analyze reports to analyze program and event data
• May determine accessibility eligibility and promote available resources and available options
• May work with the Title IX office on best practices and coordination of the University’s overall response to Title IX issues
• Develop and implement comprehensive event management training programs for student organization leaders
• Interpret and clarify local and University policies and procedures for student leaders
• Ensure compliance with University policies and procedures and applicable legal rules and regulations

• Bachelor’s degree or equivalent work experience required
• Minimum of 5 years’ relevant work experience

Master’s Degree strongly preferred. Experience with disability service provision in higher education 5-7 years strongly preferred. Knowledge of and experience working with the ADA Amendments Act (ADAAA), Section 504 of the Rehabilitation Act (1973), FERPA, WCAG 2.0AA, and Assistive Technology. Experience interpreting clinical documentation for a full range of disabilities and operationalizing into reasonable accommodations in the college environment for traditional and non-traditional learners. Strong organizational skills with expertise in planning, problems-solving, and, the ability to prioritize in a fast-paced environment. Ability to communicate professionally both verbally and in writing with careful attention to detail. Excellent interpersonal skills and ability to work collaboratively with a diverse group of students, faculty, and staff.

The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 16,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 10,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering 80 short noncredit courses to almost 4,000 learners annually.

All formal offers will be made by FAS Human Resources.

Harvard offers an outstanding benefits package including:

• Harvard offers an outstanding benefits package including:
• Time Off: 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
• Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Faculty & Student Services

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USA – MA – Cambridge

Division of Continuing Education

Full-time

00 – Non Union, Exempt or Temporary

057

Education, Identity

Monday – Friday 9-5pm

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.