Summary:
This position is responsible for providing internal consulting expertise and assisting with ongoing process improvement initiatives utilizing principles and methodology of Lean, Six Sigma or Lean Sigma etc.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
- Review, analyze and deliver solutions and recommendations to improve clinical and business processes
- Assists with conducting assessments to identify issues and opportunities, measure and quantify impact, propose solutions, and present the business case for change.
- Partners with Education/HR and Lean-trained employees across the organization
- Utilizing Six Sigma methodologies, eliminate duplications and improve customer satisfaction and patient outcomes.
- Assists with the design, analysis, measurement, and implementation of changes.
- Identifies and utilizes appropriate data sources (ie. Action OI) related to job activity sampling; assists in determining work standards through time studies and other methodologies
- Identifies areas where technology can be leveraged to improve efficiencies (ie. SVConnectOne)
- Performs statistical analysis on obtained research data to determine possible solutions to operating problems, feasibility estimates, and staffing requirements.
- Works with various leaders across the organization to introduce business practices to have a positive impact on the organization.
- Introduce concepts that allow for monitoring business/clinical practices, conducting cost/benefit analysis, return on investment, customer satisfaction and change management.
- Assist with establishing cross-organizational project teams to drive implementation of transformational improvements to positively impact and achieve sustainable results in the areas of quality, service delivery, productivity, revenue, costs, patient and customer satisfaction.
- Establishes and assists in preparing narrative reports documenting data collection and analysis methods, study subjects and recommendations.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelorâs Degree in Business or other related field required; Masterâs Degree preferred; Six Sigma-related certification required; Process redesign experience; Minimum of 3 years management experience in a related field; Proficiency with MS Office Suite, data modeling, and data measurement, analysis, process mapping and solution design required
Supervisory Responsibilities:
Directly supervises 1 employee
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