Manager of Computer and General Services – Olin Business Sch…

This position is full-time and works approximately 37.5 hours per week.

This position is in the Department of General Services at the Olin Business School. This position is for the Danforth Campus.

POSITION SUMMARY:

This is a hands-on position responsible for the strategy, installation, and operation of the Olin information systems and general services operations. Areas of responsibility include all networking, AV equipment, as well as general services operations in Simon Hall, Knight and Bauer Halls, and the Charles F. Knight Executive Education Center. This position manages Olin general services and serves as the Olin liaison to, and broker with, central WashU IT as well as vendor-led AV services.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Manages service delivery for a variety of technology applications and end-user infrastructure, including desktops, printers, scanners and mobile devise to ensure the availability of a cohesive technology platform for patrons who use systems for research and pedagogy.
• Manages and supervises the day-to-day operations of the Olin General services group focused on:

• Directly managing classroom A/V equipment (in partnership with vendors as appropriate).
• Managing the facilities security systems (access control, keys, and cameras).
• Coordinating with University telephone services, mail services, copy and other business services, Facilities and events scheduling, and general maintenance requests.
• Campus card access.
• Work orders for building repairs.

• Leads operations for staff technology support in offices and staff work space, as well as public technology support in classrooms, teaching spaces and conference rooms in addition to specialized technology centers. Works with key Olin and University leadership on information systems to streamline and improve the effectiveness of systems across the school and the University.
• Performs special projects as directed by the Director of Operations.

• Bachelor’s degree.
• Three years of related experience, to include general system administration and support of Windows and Windows Server.

The hiring range for this position is $60,801 – $79,092 annually.

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

This position is eligible for full-time benefits. Please click the following link to view a summary of benefits: https://wustl.box.com/s/8wkhs25yssf0775x9d6nd6vqa7obpth7.

Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.