Job Summary and Mission
Are you looking for that next step in your career where you want to be a part of a tech savvy organization and lead a team which significantly contributes to the organizational success by working on exciting technologies in Supply Chain space.
Here is the role just for you…Join the Starbucks Technology team as Manager, application development, Supply Chain!
This position contributes to Starbucks success by directing the planning and execution of activities of an Application Development Team in Supply Chain technologies across multiple distribution centers, roasting plants and third-party contract manufacturers. As a manager in application development, you are responsible for managing a team of software developers through planning, delivery and operations of solutions. You are also responsible for the evolvement, delivery and support the technology strategy and roadmaps for new and existing applications and platforms. This role requires managerial experience, technical expertise, domain proficiency, platform depth, and leadership. A successful candidate would be someone who brings to the table a supply chain understanding and experience along with the ability to be a technology leader.
As a manager, applications development you are ultimately accountable for the success of the technology products and services delivered by your team. Working collaboratively with other functions, this role is responsible for crafting the strategic technology vision and roadmap guiding the selection and definition of solutions enabling key business capabilities aligned with strategic business objectives. Whether an enterprise-wide system or a more targeted application, effective solution management requires leadership through a strong customer service orientation and continuous improvement mindset to continually deliver enhanced capabilities elevating the user experience. The ability to lead, influence, and partner effectively with others is critical to success in this role. This position passionately fosters team member development in the context of a high-performing team consistently delivering business value. A successful manager will coach and guide a team using the latest technologies and help build and deploy the next generation applications.
Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Leadership – Establishes goals for the work group, develops organizational capability, and models how we work together:
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Innovation – Foster a culture of innovation and thought leadership. Cultivate innovative concepts and provide opportunities to transform ideas into technology solutions.
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Industry Knowledge – Remain informed of relevant technology, business, and functional trends enabling strong contributions to the strategic planning process.
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Strategy & Roadmap – Accountable for strategy and capability roadmap (translating capabilities into technology solutions) for area of responsibility
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Solutions Approach – During project definition/initiation, accountable for defining high-level, shared vision/approach. Thoughtfully coordinate the deployment of technology solutions to ensure an exceptional end-user experience
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Communication – Communicates effectively with positive impact. Listens attentively, processes, and takes appropriate action. Facilitates the discussion of conflicting issues between individuals and across groups. Expresses ideas clearly in documents and written communications. Plans communication that is clear in purpose, and key messages while considering audience needs.
Solution Delivery/Support – Develops strategic and operational plans for the work group, manages execution, and measures results:
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Business Partnership – Advocates and aligns business objectives with technology strategies to deliver solutions enabling strategic business initiatives and delivering operational efficiencies.
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Product/Service Management – Responsible for management of application configuration and services enabling required business capabilities. Develops and maintains personal and team expertise for respective technology solutions, business functions, and processes. Acts as focal point for the solutions and provides platform point of view for cross-cutting work, issues and decisions.
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User Experience – Passionately focused on the seamless deployment of technology solutions delivering an exceptionally engaging and efficient user experience.
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Technology Leadership – Coordinates effective platform management across peer technology functions – solution architecture, application development/engineering, quality assurance. Understands and coordinates potential dependencies across solution design, development, testing, deployment, support, and maintenance activities.
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Solution Support/Sustainment – Partners with relevant support functions to establish holistic 7*24support model optimizing partner talent with offshore support options. Performs root cause analysis of issues and assess trends to identify required future investments.
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Vendor Relationships – Builds strong vendor relationships to influence product roadmaps while managing contractual arrangements and service-level agreement compliance.
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Project Investments/Initiation – In partnership with the PMO, align on technology roadmap and portfolio priorities. Collaboratively establish project scope, budget, supporting business case, and resource requirements.
Partner Development & Team Building – Our partners are key to our success: engage continuously to attract and develop talent with business acumen, technical expertise, and thought leadership. Responsible for recruitment and selection through talent career management:
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Performance Management – Accountable for the productivity, work quality, collaboration, and positive, engaging behavior of team members. Provides partners with coaching, feedback, and developmental opportunities supporting career development and formation of effective teams. Ability to manage teams comprised of functional, technical, and/or analytical professionals at a variety of levels.
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Talent Planning – Plans future talent requirements to support technology strategy and delivery roadmaps. Identifies required skills and determines approach to address gaps via partner development and/or incremental talent acquisition.
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Resource Planning – Fully understands and plans for required resources across solution support and delivery efforts. Ensures required resource capacity and skill coverage through internal and timely external staff augmentation as appropriate.
Summary of Experience
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BS degree in Computer Science, or a related field
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Over 8 years of progressive experience building and managing diverse software engineering teams that design and deliver exceptional products/features
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Over 8 years of progressive experience implementing, upgrading and working with Oracle EBS
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Over 8 years of progressive experience in system design, application development and implementation within a large, global organization
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Hands on experience supporting oracle order to cash and finance functions
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Good knowledge of any one major cloud (e.g. AWS, Azure) technologies.
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Experience working on Service Oriented Architecture and Cloud based Application Development
Basic Qualifications
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Bachelor’s degree in Computer Science or related field
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Minimum one full life cycle Implementation experience in Oracle EBS
Required Knowledge, Skills and Abilities
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Ability to apply knowledge of multidisciplinary technology principles and practices to achieve successful outcomes in cross-functional initiatives and activities.
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Makes valued contributions to solving organization-wide issues by embracing “fail forward” culture and the organization’s mission, vision and values
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Makes and influences decisions critical to the organization’s success at highest levels by through networks and long-term strategic relationships developed across all levels of the organization
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Hire and grow intensely smart and motivated engineers to establish teams that can deliver fast and predictably, adjusting in an agile environment.
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Identifies, assesses, and resolves issues by using best judgment and data synthesized from multiple sources.
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Dive into architecture, code, test plans, project plans, deployments, and operations to drive excellence through your organization.
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Ability to collaboratively and objectively assess benefits, costs, and viability of proposed solution options and drive alignment across a diverse group of stakeholders.
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Ability to influence and coordinate the efforts of others and drive consensus across a diverse group of technical, functional, and business resources with conflicting or competing priorities and perspectives.
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Strong written and verbal communication, Negotiation and conflict management skills, including the ability to interact with senior leadership, technical, cross-functional and business resources.
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Key interpersonal traits: motivation, creativity, adaptability, unquestionable ethics & integrity, and a willingness to take calculated risk
Core Competencies
Achieving Results – Your accomplishments, outcomes, and impact, relative to goals.
Living our Mission and Values – Behaviors that demonstrate Our Mission and Values
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Creating a culture of warmth and belonging, where everyone is welcome.
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Acting with courage, challenging the status quo and finding new ways to grow our company and each other.
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Being present, connecting with transparency, dignity and respect.
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Delivering our very best in all we do, holding ourselves accountable for results.
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Helping Others Succeed – Contributing to the success of others, beyond your role.
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Connecting across Starbucks.
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Sharing and working together.
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Leveraging and learning from each other.
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com
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