JPMorgan Chase is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, asset management, and private equity. JPMorgan Chase serves millions of consumer in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Recruiting is critical component to the firm’s success and this is an exciting opportunity to join an exceptional recruiting organization.
The mission of the Campus Recruiting team is to provide a best-in-class experience to students that showcases JPMorgan Chase’s people, culture and impact. The team is responsible for delivering more than 4,000 diverse future leaders into entry-level analyst programs across multiple businesses and corporate areas at JPMorgan Chase. The Intern Program Manager is critical to the success of the program. If you are looking for a fast-paced, dynamic environment, where variety and multi-tasking occurs daily, this is where you want to be.
Key Programs
- Summer Internship Programs – ten-week internship experience that provides a real-world view into working at JPMorgan Chase and serves as the primary pipeline for full-time Analyst Program hiring.
- Academic Internship Programs (as applicable) – An extension of our summer internship program; participants continue to develop and add value at the firm during the academic year.
Program Strategy & Execution Responsibilities
- Drive the tactical execution for firmwide Summer Internship Programs and initiatives
- Partner with business representatives to formulate effective summer intern programming strategies across US locations
- Drive intern program agenda across all campus programs
- Lead project groups and workstreams focused on ensuring exceptional candidate experience for interns throughout the summer internship experience
- Support intern evaluation and selection process – leading to decisions on full-time offers to interns
- Support the end-to-end summer intern experience including placement, manager training, orientation, performance management, and educational and networking programming
- Provide support, mentorship and guidance for individual interns during the course of the summer as appropriate
- Ensure intern managers complete and are consistent in mid-summer and end of summer reviews
- Take primary responsibility for ensuring an exceptional experience for interns throughout the summer internship; success will be measured on conversion rate to following year’s class
- Manage Academic Intern Program including performance management, educational and networking programming
- Execute sell strategies with recruiters and hiring managers
- Provide LOB-specific Program Management teams with conversion offeree interests to assist with full-time placement as applicable
- Provide administration and logistical support as needed
Relationship& Resource Management Responsibilities
- Advise recruiters on intern program objectives, candidate competencies, and overall strategy
- Build and maintain strong relationships with internal LOB-specific Program Management teams, hiring managers, and key stakeholders
- Ensure proper visibility of the intern program with management and other key constituents
- Provide executives and key stakeholders with ongoing program updates
- Work with recruiters and key stakeholders to advise on equitable placement process for interns
- Proactively partner with executives and managers to educate them about the intern program
- Develop and contribute to processes for evaluating intern hiring needs/demand
- Participate in and lead program-wide initiatives including process re-engineering, communication strategy, intern role review, manager effectiveness, and intern/manager surveys
- Maintain strong relationships with campus recruiters and assist with attraction and sell of intern offerees and conversion offerees
- Develop presentations for managers and other stakeholders
Data Analysis Responsibilities
- Measure experience success metrics and conversions for management review
- Data mine and produce reporting for key program metrics
- Seek out opportunities to obtain external benchmark data and share best practices on campus recruiting and internship programming
Qualifications
- Bachelor’s degree and more than 3 years of campus recruiting, or program management experience; ideal candidate has worked with early career professionals
- Demonstrated capability to lead and manage small to mid-scale projects
- Strong and demonstrated focus on customer or candidate experience
- High standards and attention to detail
- Strategic thinker with strong analytical skills; data analysis ability a plus
- Excellent verbal and written communication skills
- Extremely flexible and adaptable to a fast paced work environment
- Passion for working with and assessing early career talent
- Knowledge of financial services a plus
- Some travel required during peak seasons (typically spring and summer)
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