Head of Americas Solution Architecture

Company: Adobe
Location: San Jose, CA 95113 (Downtown area)

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Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The challenge:

Digital marketing is advancing at a dizzying pace and companies are turning to the Adobe Marketing Cloud, the leader in enterprise marketing software, to stay ahead. Solution Architects help Adobe Marketing Cloud customers succeed by advising them on the right digital marketing strategies, product implementation approaches and consulting services needed to meet their business objectives.

As the Head of Americas Solution Architecture, you will lead and evolve this critical function. Each member of your team partners with Adobe sales teams during the sales cycle to conduct customer discovery, define the scope of consulting services, clearly articulate the vision and roadmap for digital maturity and present findings and recommendations to customer stakeholders.

In this role you will be responsible for defining a path to effectively scale the Solution Architect practice through planning, people development, methodology definition, and demonstrating exceptional leadership. This involves maintaining a keen understanding of the Adobe product strategy, consulting offerings, market demand to identify opportunities where Adobe Consulting can bring significant business value to our customers (such as increased revenue, improved customer experience, and more effective use of marketing budgets).

This role will work closely with all Adobe Marketing Cloud sales teams to ensure healthy pipeline development and articulation of value Adobe brings to our customers.

What you need to succeed:

  • MBA or equivalent advanced degree
  • Minimum of 8-10 years of experience in a top-tier consulting organization
  • Track record of leading, hiring, and mentoring high-performing teams
  • Proven history of working with customers to define scope and sell large enterprise transformation engagements
  • Experience leading successful customer programs in marketing, digital transformation, or customer-experience
  • Exceptional problem solving and analytical skills, including ability to create new points of view and frameworks
  • Deep operational mindset that focuses on team output and scale
  • Experience working through change management in highly-matrixed organizations
  • High level of energy, personal drive, and positivity

Adobe’s Worldwide Field Operations

Adobe’s Worldwide Field Operations provides customers with the products, services, solutions, and support they need to make, manage, measure and/or monetize their digital assets. Worldwide Field Operations includes Worldwide Sales, Reseller Partnerships, Partner Sales, Adobe Global Services, Sales Operations and the Adobe Worldwide eCommerce organizations.

Take a peek into Adobe life in this video .

When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background or religious beliefs. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Learn more about our vision here .

Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog .

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists . You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age , sexual orientation, gender identity, disability or veteran status.